Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandy Ortiz

Lehigh Acres

Summary

Dedicated Pharmacy Technician with experience at Walmart, skilled in medication dispensing and insurance billing. Proven ability to enhance workflow and maintain patient confidentiality while training new staff. Committed to drug safety and compliance with pharmacy laws, ensuring accurate prescription filling and exceptional customer service. CPR certified and adept at problem-solving in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Pharmacy Technician

Walmart
02.2018 - 08.2025
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Trained new pharmacy technicians on standard operating procedures and best practices
  • CPR certification
  • Certified to administer immunizations
  • Maintained cleanliness and sterility standards within the pharmacy area
  • Assisted patients with insurance claims processing ensuring accurate billing information was provided
  • Managed inventory levels, ensuring medications were properly stocked and organized
  • Maintained patient profiles, accurately recording medical history, allergies, and current medications
  • Provided excellent customer service by addressing inquiries, resolving issues, and providing medication information
  • Performed maintenance on pharmacy equipment to ensure proper functioning

Education

Pharmacy Technician License -

Pharmacy Technician University
Lehigh Acres

Central High School
Barstow, CA
08.1999

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Insurance billing
  • Medication dispensing
  • Patient confidentiality
  • Prescription filling
  • Insurance verification
  • Supply restocking
  • HIPAA
  • Drug inventory control
  • Labeling accuracy
  • Drug safety
  • Stocking shelves
  • Processing payments
  • Pharmacy law compliance
  • Medicare and medicaid process
  • Verifying orders
  • Receiving incoming supplies

Timeline

Pharmacy Technician

Walmart
02.2018 - 08.2025

Pharmacy Technician License -

Pharmacy Technician University

Central High School

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