Brandy Puffer
Foley,AL
Summary
Dynamic professional with a strong work ethic and integrity, experienced in customer service at Walgreens and leadership as a Store Manager at Utilicom Wireless. Proven ability to enhance customer experiences and optimize operations through effective team training and inventory management. Skilled in adapting quickly while maintaining patience and empathy in fast-paced environments.
Overview
26
26
years of professional experience
1
1
Certificate
Work History
Cashier
Walgreens
08.2025 - 11.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with product inquiries and resolved issues to enhance shopping experience.
- Maintained clean and organized checkout area to ensure operational efficiency.
- Collaborated with team members to optimize inventory management and restocking processes.
Home Health
Riceland
08.2018 - 06.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
CNA/CNA Supervisor
DeRidder Rehab and Retirement
03.2002 - 06.2017
- Provided compassionate personal care to residents, ensuring comfort and dignity.
- Assisted with daily living activities, promoting independence among residents.
- Maintained accurate patient records and documentation for care continuity.
- Collaborated with nursing staff to implement individualized care plans effectively.
Store Manager
Utilicom Wireless
01.2000 - 02.2002
- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Trained and developed team members to enhance customer service skills and operational efficiency.
- Implemented inventory management systems to optimize stock levels and reduce shrinkage.
- Analyzed sales data to identify trends, adjust merchandising strategies, and drive revenue growth.
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Certification
CNA License I am active and valid until 2027
Timeline
Cashier
Walgreens
08.2025 - 11.2025
Home Health
Riceland
08.2018 - 06.2022
CNA/CNA Supervisor
DeRidder Rehab and Retirement
03.2002 - 06.2017
Store Manager
Utilicom Wireless
01.2000 - 02.2002