Brandy Sitts
Rehoboth Distribution Inc.
Laughlin,Nevada
10
years of professional experience
Strong problem-solving abilities. Proven track record in cash handling and timely product distribution, ensuring customer satisfaction through a solid background in customer service and teamwork. Skilled in cash handling and maintaining safety compliance, consistently delivering overall customer experience.
Work History
Delivery Driver
1 Year 8 Months- Navigated delivery routes efficiently to ensure timely product distribution.
- Operated delivery vehicle while adhering to safety regulations and company policies.
- Communicated with dispatch to confirm deliveries and address route changes.
- Conducted vehicle inspections and reported maintenance issues promptly.
- Collaborated with warehouse staff to ensure seamless loading and unloading of products.
- Delivered packages to customer doorsteps and business offices.
Delivery Courier
5 Months- Delivered packages efficiently to ensure timely customer satisfaction.
- Communicated with customers to confirm delivery details and address inquiries.
- Maintained accurate delivery logs for effective route management.
- Executed safe loading and unloading procedures to prevent damage.
Package Handler
8 Months- Loaded and unloaded packages while adhering to safety protocols.
- Operated package sorting machinery to ensure efficient processing.
- Collaborated with team members to optimize workflow and minimize delays.
- Maintained cleanliness and organization of work area for safety compliance.
- Inspected outgoing packages for accuracy before shipment preparation.
Bartender
10 Months- Mix and serve a diverse range of beverages, ensuring high-quality standards.
- Train new bartenders on drink preparation techniques and customer service protocols.
- Engage with customers to build rapport and foster repeat business through personalized service.
- Cash handling and gaming procedures including jackpot payouts.
Bartender
2 Months- Crafted signature cocktails based on customer preferences to enhance guest experience.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Crafted and served diverse cocktails and beverages, ensuring high-quality standards.
- Maintained cleanliness and organization of bar area, enhancing customer experience.
- Assisted in inventory management, tracking stock levels and ordering supplies efficiently.
Bar Manager
10 Months- Managed daily bar operations, ensuring high standards of service and customer satisfaction.
- Trained and mentored staff on beverage preparation and customer engagement techniques.
- Collaborated with suppliers to source quality ingredients, improving overall drink offerings.
- Established promotional events to increase patronage and boost sales revenue during peak hours.
- Monitored compliance with health and safety regulations, maintaining a clean and safe environment.
- Closed out cash register and prepared cashier report, banking deposits, processed all gaming paperwork, machine drops and cash dispenser fills.
Bartender
1 Year 3 Months- Increased repeat customer numbers, creating a welcoming atmosphere and remembering regulars' favorite drinks.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Upheld strict regulations for safe alcohol service and food safety.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Bartender
6 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Trained new staff on cocktail preparation techniques and company standards for service.
Assistant Casino Manager
10 Months- Supervised daily operations and staff performance to enhance customer service quality.
- Collaborated with management on strategic initiatives to optimize gaming floor layout and enhance guest experience.
- Analyzed customer feedback to identify areas for improvement, driving actionable changes in service delivery.
- Implemented training programs for new hires, improving onboarding efficiency and team cohesion.
- Led conflict resolution efforts among team members, fostering a harmonious work environment conducive to teamwork.
- Played an integral role in developing responsible gambling programs for patrons'' well-being as well as legal compliance purposes.
- Provided input on key decisions affecting the casino''s long-term success through regular meetings with upper management and other senior staff members.
Education
No Degree - Bartending/Service Industry
Managers Certification Examination - ServSafe Food Protection
Certification of Completion - Title 31 Courses 1.1 Thru 4.1
Certificate of Achievement - Private Pilot Ground School
Skills
Customer service
Cash handling
Time management skills
Teamwork and collaboration
Problem-solving
Positive attitude
Gaming experience
Timeline
Delivery Driver
Rehoboth Distribution Inc.
09.2024 - 05.2026Read More
Delivery Courier
Cowin's Logistic's Inc.
04.2024 - 09.2024Read More
Package Handler
Fed Ex Ground
08.2023 - 04.2024Read More
Bartender
R & B Properties Inc.
01.2020 - 11.2020Read More
Bartender
American Legion Post 60
07.2019 - 09.2019Read More
Bar Manager
Jackpot Joanie's
06.2018 - 04.2019Read More
Bartender
The Blue Lagoon
07.2017 - 10.2018Read More
Bartender
American Legion Post 60
04.2017 - 10.2017Read More
Assistant Casino Manager
Laughlin River Lodge
04.2016 - 02.2017Read More
ANSI-Conference For Food Protection (CFP)
Managers Certification Examination from ServSafe Food Protection
Read More
Crescent School of Gaming & Bartending
No Degree from Bartending/Service Industry
Read More
JE University
Certification of Completion from Title 31 Courses 1.1 Thru 4.1
Read More
Black Canyon Aviation
Certificate of Achievement from Private Pilot Ground School
Read More