Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brandy Thomas

Florahome

Summary

With over 10 years of experience in customer service, banking, retail, and food service, I have developed a strong skill set and deep understanding of the industry. Throughout my career, I consistently provide exceptional service to customers, ensuring their satisfaction and building strong relationships. My expertise in banking allows me to effectively handle financial transactions and provide accurate information to customers. I hone my communication and problem-solving skills, always striving to exceed customer expectations. With a proven track record of delivering high-quality service, I am confident in my ability to contribute to any team and make a positive impact.

Overview

13
13
years of professional experience

Work History

Deputy Clerk

Putnam County Clerk of Circuit Court
Palatka
11.2025 - Current
  • Provide administrative and clerical support to the Clerk and office staff.
  • Receive, file, review, and maintain court or official records and legal documents.
  • Enter, update, and verify information in case management and recordkeeping systems.
  • Schedule court dates, hearings, and appointments; prepare dockets and case files.
  • Issue court documents such as summonses, subpoenas, warrants, and notices.
  • Assist judges, attorneys, law enforcement, and the public with procedural information.
  • Answer phones, respond to emails, and assist visitors in person.
  • Collect, receipt, and process fines, fees, bonds, and other payments; balance daily transactions.
  • Maintain accurate, secure, and confidential records in compliance with laws and policies.
  • Scan, index, archive, and retrieve physical and electronic documents.
  • Attend court sessions as required and record proceedings and outcomes.
  • Respond to public records requests following legal requirements.
  • Use office equipment and technology, including e-filing and document imaging systems.
  • Maintain professionalism, neutrality, and confidentiality at all times.
  • Follow court rules, statutes, and administrative procedures.
  • Perform related duties as assigned.

Head Teller

CenterState Bank/SouthState Bank
Palatka
04.2019 - 10.2025
  • Receiving the working cash for the day and counting it before the shift begins.
  • Completing night drop every morning.
  • Processing cash withdrawals, deposits, and cashier's checks.
  • Verifying customers, admitting them to their safety deposit boxes and opening and closing vaults.
  • Carry out foreign currency exchange/orders.
  • Receiving payments for bills, loans and mortgage's.
  • Balanced cash drawers consistently at end-of-day without discrepancies, ensuring accuracy in all transactions processed throughout the day.
  • Assisted customers with account inquiries, resolving issues promptly to ensure satisfaction.
  • Provided support during audits and gathered necessary documentation.
  • Strengthened client relationships through exceptional service and proactive identification of financial needs.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Cashier/Sales Associate

Skip's Western World
Dayton Beach
09.2017 - 04.2019

Answer telephones and give information to callers, take messages or transfer calls to appropriate individuals.

  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keeps records of collections and disbursements and ensure accounts are balanced
  • Create, maintain and enter information into databases
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunction.
  • Provide services to customers, such as order placement or account information
  • Learn to operate new office technologies as they are developed and implemented
  • Train and assist staff with computer usage

Cashier

Tractor Supply
Palatka
12.2016 - 09.2017
  • · Receive payment by cash, check, credit cards, vouchers or automatic debits.
  • Issue receipts, refunds, credits or change due to customers.
  • Count money and audit money drawers.
  • Assist customers by providing information and resolving their complaints.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stock shelves and mark prices on shelves and items.
  • Offer customers carry-out service at the completion of transactions

Food Service Manager

Subway
Palm Coast
07.2013 - 12.2016
  • Answer telephones and give information to callers, take messages or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keeps records of collections and disbursements and ensure accounts are balanced.
  • Create, maintain and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunction.
  • Provide services to customers, such as order placement or account information.
  • Learn to operate new office technologies as they are developed and implemented.
  • Train and assist staff with computer usage.
  • Receive payment by cash, check, credit cards, vouchers or automatic debits.
  • Issue receipts, refunds, credits or change due to customers.
  • Count money and audit money drawers.
  • Assist customers by providing information and resolving their complaints.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stock shelves and mark prices on shelves and items.
  • Offer customers carry-out service at the completion of transactions.
  • Responsible for opening and closing the store whenever needed.
  • Making sure tasks were completed by each employee by the end of their shift.
  • Customer service.
  • Helped with hiring and training new employees.
  • Count money and make bank deposits.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation food to ensure that food is prepared and presented in an acceptable manner.
  • Investigate and resolve complaints regarding food quality, service or accommodations.

Education

High School Diploma -

Deseret Academy
Satsuma, FL

Skills

  • Customer Service
  • Personal Service
  • Speaking
  • Education
  • Training
  • Computers
  • Electronics
  • Mathematics
  • Social Perceptiveness
  • Stocking
  • Multitasking

Timeline

Deputy Clerk

Putnam County Clerk of Circuit Court
11.2025 - Current

Head Teller

CenterState Bank/SouthState Bank
04.2019 - 10.2025

Cashier/Sales Associate

Skip's Western World
09.2017 - 04.2019

Cashier

Tractor Supply
12.2016 - 09.2017

Food Service Manager

Subway
07.2013 - 12.2016

High School Diploma -

Deseret Academy
Brandy Thomas