Brandy Turske
Columbus,OH
Summary
Dedicated and organized Operations Manager with over 12 years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Overview
24
24
years of professional experience
Work History
Operations Manager
America's Floor Source
Columbus, OH
06.2011 - Current
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Supervised order accuracy, task delegation, meeting deadlines, performance, and staying current with industry trends for teams across multiple locations.
- AIA Contract Billing/Prevailing Wage, Blueprint Reading Proficiency, Review Contracts/SOW, produce quotes/estimates, process PO's, inventory control, claims (material and/or install, mill claims, product knowledge, cycle counting, RA/Credits, etc.
- Processed invoices in accordance to established procedures.
- Resolved discrepancies between purchase orders and invoices.
- Oversaw changes and coordinated change orders and contract reviews.
- Maintained contract management systems to ensure accuracy of all contractual data.
- Reviewed and negotiated contracts for clients, ensuring compliance with applicable laws.
- Strengthened documentation traceability, developing organizational systems for contracts, records, reports and agendas.
- Oversaw Pre/Post award functions related to contracts (planning, development, procurement of supplies, services, and oversight).
Tournament Director
Multiple Major Soccer Clubs
Columbus, OH
01.2015 - 11.2019
- Organized and managed tournament planning, execution, and satisfaction throughout the event for both Reynoldsburg Alliance and Barcelona United soccer clubs.
- Monitored tournament progress, making necessary adjustments as needed.
- Scheduled referees, scorekeepers and other personnel for tournaments.
- Maintained accurate records of player registration information for tournaments.
- Developed strong relationships with sponsors to ensure adequate funding for tournaments.
- Coordinated travel arrangements for out-of-town teams participating in tournaments.
- Ensured compliance with local regulations related to health and safety at tournament venues.
- Provided support to volunteers throughout the duration of each event.
- Worked closely with vendors to secure supplies needed for tournament operations.
- Facilitated communication between teams, staff members, sponsors and spectators.
- Implemented strategies designed to maximize attendance at each tournament.
- Managed budgets related to hosting tournaments, monitoring expenditures closely.
- Oversaw marketing efforts associated with promoting upcoming tournaments.
- Communicated with teams, volunteers, grounds crew and other contacts to book, recruit individuals, plan details and run events.
- Secured tournament site appropriate for event type and crowd size.
- Created detailed reports for each event outlining results and any issues encountered.
Team Administrator
Alliance Soccer Club
Reynoldsburg, OH
07.2009 - 09.2019
- Provided administrative support for team members, including scheduling meetings and managing calendars.
- Processed incoming emails and drafted responses as needed.
- Organized and maintained filing systems for documents related to the team's activities.
- Coordinated travel arrangements for team members as required.
- Maintained records of expenses incurred by the team during travel or other activities.
- Prepared presentations using PowerPoint or other software applications.
- Managed logistics for events hosted by the team, such as conferences or workshops.
- Reviewed invoices and ensured timely payment to vendors providing services to the team.
- Provided customer service support to external stakeholders of the team, responding to inquiries in a timely manner.
- Generated purchase orders and tracked deliveries of supplies ordered by the team.
- Answered telephones to take messages or redirect calls to appropriate colleagues.
Office Manager
Market Ready Real Estate Services
Columbus, OH
08.2010 - 06.2011
- Assisted with the preparation of budgets, forecasts and financial statements.
- Developed and implemented office policies and procedures.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Provided administrative support to management team including preparing reports and presentations.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Conducted research projects related to new product development or marketing initiatives.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Medical Assistant
Orthopedic One
Columbus, OH
03.2000 - 10.2004
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed as a cast tech, suture/staple removal & wound care
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Registered new patients into practice management software program accurately entering demographic information.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Filed insurance claims forms in accordance with applicable regulations.
- Educated patients about medications, procedures and physician's instructions.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Completed requisitions using ICD and CPT coding.
- Administered workers' compensation program covering injured employees.
- Assisted with the preparation of workers compensation claim forms and related documents for processing.
- Provided customer service to claimants, employers, insurance companies, attorneys. regarding their inquiries or requests for assistance.
- Handled sensitive information in accordance with company policy and HIPAA regulations.
- Ensured proper coding was used when entering data into system databases.
Education
Bachelor of Science - Health Care Administration/HR Mgt/Gerontology
The University of Arizona Global Campus
Chandler, AZ05.2011
Associate of Arts - Early Childhood Education And Teaching
Columbus State Community College
Columbus, OH05.2006
Associate of Science - Medical/Clinical Assistance (STNA)
Columbus State Community College
Columbus, OH05.2003
High School Diploma -
Reynoldsburg High School Estem
Reynoldsburg, OH05.1999
Skills
- Inventory Management
- Data Analysis
- Performance Monitoring
- Financial Management
- Logistics Oversight
- Program and Organizational Administration
- Contract Management
- Process Improvement
- Labor Relations
- Workflow Optimization
- Customer Service
- Performance Reporting
- Production
- Project Management
- Vendor Sourcing
- Corporate Partnerships
- Market Growth
- Quality Assurance and Control
- Client Relationships
Affiliations
- Life-long Softball, Soccer, and Sand Volleyball player and coach.
- Avid sports fan and traveler.
Accomplishments
- 1998 YWCA Women of Achievement Award
Languages
English
Full Professional
German
Limited
American Sign Language (ASL)
Limited
References
References available upon request.
Timeline
Tournament Director
Multiple Major Soccer Clubs
01.2015 - 11.2019
Operations Manager
America's Floor Source
06.2011 - Current
Office Manager
Market Ready Real Estate Services
08.2010 - 06.2011
Team Administrator
Alliance Soccer Club
07.2009 - 09.2019
Medical Assistant
Orthopedic One
03.2000 - 10.2004
Bachelor of Science - Health Care Administration/HR Mgt/Gerontology
The University of Arizona Global Campus
Associate of Arts - Early Childhood Education And Teaching
Columbus State Community College
Associate of Science - Medical/Clinical Assistance (STNA)
Columbus State Community College
High School Diploma -
Reynoldsburg High School Estem
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