Summary
Overview
Work History
Education
Skills
National Honors Society
Timeline
Generic

Branson Shaffer

Elkins

Summary

Developed exceptional customer service and communication skills in retail environment. Adaptable and quick to learn new systems and processes. Seeking to leverage these strengths to transition into new field and contribute effectively in diverse roles.

Offering strong interpersonal skills and adaptability in fast-paced environments. Brings willingness to learn and eye for detail to identify and meet customer needs. Ready to use and develop communication and organizational skills in any task thrown my way.

Overview

2
2
years of professional experience

Work History

Digital Personal Shopper

Walmart
05.2023 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Worked productively with customers to meet order requirements and service expectations.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
  • Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
  • Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.

Education

Bachelor of Science - Computer Engineering

West Virginia University
Morgantown, WV
05-2029

High School Diploma -

Elkins High School
Elkins, WV
05-2025

Skills

  • Customer service
  • Attention to detail
  • Planning and organization
  • Decision-making
  • Flexible schedule
  • Online order processing
  • Upbeat and outgoing attitude
  • Heavy lifting
  • Verifying order accuracy
  • Product knowledge
  • Advertising and marketing
  • Delivery management

National Honors Society

I was inducted into The National Honors Society my senior year of high school because of my outstanding community service work and exceptional and impressive grades.

Timeline

Digital Personal Shopper

Walmart
05.2023 - Current

Bachelor of Science - Computer Engineering

West Virginia University

High School Diploma -

Elkins High School

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