Braxton Perkins
Houston,TX
Summary
Over a decade of experience in property management, adept at enhancing tenant satisfaction and retention through effective communication and community engagement. Skilled in marketing strategy, property inspection, and team supervision, consistently driving operational excellence and lease renewals. Passionate about fostering positive relationships and implementing innovative solutions to improve tenant experiences and property visibility.
Overview
9
9
years of professional experience
Work History
Assistant Property Manager
WRH Realty
Houston, US
01.2024 - Current
- Collect rent from residential and retail tenants as well as any ancillary income potential.
- Coordinate resident events, boosting renewal rates and community satisfaction.
- Conducted property inspections, ensuring readiness and compliance with vacant units.
- Act as an intermediary between retail clients and management, improving communication.
- Address resident inquiries promptly, enhancing retention and resolving issues efficiently.
- Conducted thorough property inspections and managed vacant unit verification, ensuring optimal property conditions and maintenance standards.
- Foster positive relationships between retail clients and management, while efficiently resolving resident concerns to enhance community satisfaction.
- Monitor and address resident inquiries promptly, implementing solutions that strengthen community engagement and improve retention outcomes.
Leasing Consultant
Windsor Communities
Houston, US
08.2021 - 12.2023
- Facilitate daily property operations, boosting lease renewals from 30% to over 60%.
- Conduct property inspections, ensuring the readiness and quality of vacant units.
- Collaborate with maintenance for efficient apartment turnovers and high standards.
- Address resident concerns promptly, enhancing satisfaction and retention.
- Coordinate with teams to resolve issues, improving operational effectiveness.
- Conducted thorough property inspections and vacancy verifications, maintaining accurate unit status records and ensuring compliance with safety protocols.
- Resolved resident concerns promptly while fostering positive community relationships, enhancing overall tenant satisfaction and retention rates.
Leasing Consultant
Madison Marquette
Houston, US
10.2019 - 07.2021
- Managed leasing for new highrise, achieving 83% closure rate, enhancing tenant engagement.
- Designed marketing materials and organized events, boosting leasing and tenant interest.
- Trained staff, enhancing team performance and ensuring consistent leasing success.
- Developed marketing strategies, driving significant tenant interest and occupancy.
- Implemented advertising solutions, resulting in measurable leasing growth and brand visibility.
- Established and optimized marketing initiatives, analyzing performance metrics to enhance property visibility and lead generation.
- Partnered with regional management to establish operational excellence during the critical six-month launch phase, ensuring seamless property operations.
Leasing Consultant
Trinity Property Management
Houston, US
08.2017 - 10.2019
- Took over a mixed-use property sitting at 54% occupied and raised it to 97% in 8 months.
- Facilitated communication between ownership, vendors, tenants, and prospective leases of storefront space.
- Coordinated pre-closing walk-throughs, final inspections, and closing documents.
- Audited contracts and documents for completeness and accuracy for compliance and review.
- Was recruited to join a takeover team and traveled to newly purchased sites to complete due diligence and training.
Education
Southwood Highschool
Shreveport, LASkills
- Customer Service
- Leadership
- Time Management
- Email Management
- Resident Retention
- Contract Management
- Team Supervision
- Property Inspection
- Conflict Resolution
- Communication Skills
- Problem Solving
- Property management
- Lease administration
- Rent collection
- Market analysis
- Compliance tracking
- Customer relationship management
- Community engagement
- Tenant retention strategies
- Effective communication
- Problem solving
- Conflict resolution
- Event coordination
- Detail orientation
- Contract negotiation
- Strong communication skills
Timeline
Assistant Property Manager
WRH Realty
01.2024 - Current
Leasing Consultant
Windsor Communities
08.2021 - 12.2023
Leasing Consultant
Madison Marquette
10.2019 - 07.2021
Leasing Consultant
Trinity Property Management
08.2017 - 10.2019
Southwood Highschool