Agricultural-business professional with experience supporting producers through USDA programs, managing records and deadlines, and leading day-to-day restaurant operations.
A rare blend of firsthand agriculture knowledge, federal farm-program experience, customer-facing communication, and practical business management.
Work History
Manager
1 Year 11 Months
Mabel's Main Street Grill | 11.2024 - Current
Led daily restaurant operations, including staff scheduling, inventory management, and customer service to enhance guest satisfaction.
Supported marketing and financial decisions, resolving issues in a fast-paced small business environment to maintain operational continuity.
Managed daily front-of-house and back-of-house operations to maintain smooth service flow.
Scheduled staff coverage and balanced labor needs with sales trends.
Trained servers, hosts, and kitchen staff on service standards and menu knowledge.
Program Analyst
1 Year 8 Months
Farm Service Agency | 09.2024 - 05.2026
Guided farmers through USDA programs, ensuring accurate completion of applications and compliance with program requirements.
Ensured federal program compliance by maintaining accurate records and reviewing detailed information.
Coordinated multiple deadlines while simplifying complex program information for producers.
Waitress
3 Years 5 Months
Champs Restaurant & Catering | 06.2021 - 11.2024
Managed table service and phone orders while processing cash transactions to meet high-volume customer needs.
Personal Banker
3 Months
Citizens & Northern | 06.2024 - 09.2024
Assessed customer needs to recommend checking, savings, lending, and digital banking solutions.
Opened and serviced deposit accounts while ensuring accurate documentation and regulatory compliance.
Resolved account issues promptly, supporting strong service and client retention.
Processed transactions, maintained cash accuracy, and balanced daily drawer activity.
Assistant Teacher
1 Year 6 Months
Erwin Child & Family Center | 06.2022 - 12.2023
Facilitated classroom routines while ensuring a safe, organized environment for diverse age groups.
Education
A.A.S. - Agricultural Business
Alfred State College | Alfred, NY
Animal Science - Animal Science
GST BOCES | Horseheads, NY | 06-2022
High School Diploma
Campbell-Savona Jr./Sr. High School | Campbell, NY | 01-2022