Results-driven professional with expertise in employee training, customer service excellence, and safety compliance. Proven ability to enhance team performance and maintain high service standards.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Discount Tire
Overland Park
11.2024 - 02.2026
Developed training program for new employees on company policies and tire installation procedures to ensure consistent service delivery.
Coordinated inventory management and supply procurement to support uninterrupted service operations.
Addressed customer inquiries and resolved issues to improve overall service quality.
Implemented safety protocols to maintain a secure working environment for staff.
Tire Technician
Discount Tire
Shawnee
08.2022 - 11.2024
Inspected tires for damage and wear, ensuring compliance with safety standards.
Maintained clean and organized work environment to enhance operational efficiency.
Operated tire-changing equipment, contributing to safe and effective service delivery.
Performed tire rotations, mounts, and balancing on a variety of vehicles.
Order Picker
Target
Shawnee
02.2021 - 03.2022
Operated pallet jacks to efficiently transport products within the warehouse, ensuring timely order fulfillment.
Selected and picked items accurately for customer orders.
Communicated with supervisors to report stock levels and discrepancies, facilitating accurate inventory management.
Lifted heavy objects using proper techniques to maintain safety standards and prevent workplace injuries.
Utilized scanning equipment for picking, packing and shipping orders.
Sales Associate
Advanced Auto Parts
Kansas City
01.2019 - 05.2020
Guided customers to select automotive parts and accessories that met their needs.
Executed accurate sales transactions using point-of-sale systems, ensuring a smooth checkout experience.
Welcomed customers and delivered outstanding service to enhance their shopping experience.
Sales Associate
Walmart
Shawnee
02.2017 - 09.2019
Conducted inventory audits to maintain accurate stock levels and ensure compliance.
Assisted customers in locating products, addressing inquiries, and providing tailored product recommendations.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Responded to incoming calls to deliver information on store offerings and services.
Automotive Technician
Gonzalez auto
Kansas City
10.2013 - 03.2019
Repaired engines, transmissions, and brakes with precision and care.
Diagnosed vehicle issues with advanced diagnostic equipment, ensuring timely and effective repairs.
Performed routine maintenance on automotive systems and components to enhance vehicle reliability.
Utilized computerized systems to track repairs and accurately order parts, streamlining repair processes.