BRAYAN GARZA
HOUSTON, TX,TX
Summary
Experienced and passionate hospitality professional with six years in high-volume, quality-focused coffee environments. TABC Certified and skilled in precision beverage crafting, flavor balance, and mixology. Proven ability to lead teams, manage full store operations (opening/closing, inventory), and deliver five-star customer service, including within fine dining settings. Dedicated to learn more about my craft and will never deny an opportunity for growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lead Barista
Veteran Brew Coffee Co.
Humble, TX, USA
04.2025 - Current
- Led launch of a new coffee shop operation and established daily operational standards for quality and speed.
- Enhanced customer satisfaction levels to 95% by implementing feedback-driven improvements.
- Developed and introduced seasonal drink recipes that drove measurable repeat visits.
- Supervised daily operations, ensuring quality standards in coffee preparation and customer service.
- Trained and mentored new baristas in beverage crafting techniques and customer engagement strategies.
Barista
Houstonian Hotel Club & Spa
Houston, TX, USA
09.2024 - 04.2025
- Prepared and served high-quality beverages in fast-paced environment.
- Operated espresso machines, grinders, and brewing equipment efficiently.
- Maintained cleanliness and organization of workstations and seating areas.
- Executed fine dining service protocols, ensuring a memorable and refined atmosphere for patrons.
Barista
Roast And Brew
Houston, TX, USA
01.2022 - 09.2024
- Oversaw daily opening and closing procedures to guarantee operational efficiency.
- Managed inventory organization and order placements to enhance service efficiency and minimize delays.
- Maintained cafe and workstation sanitation to meet health standards and enhance customer trust.
- Delivered friendly service that increased customer return visits and strengthened loyalty.
Barista
Starbucks
Humble, TX, USA
01.2019 - 01.2022
- Prepared high-volume espresso and drip beverages while maintaining consistent beverage quality under peak traffic.
- Led scheduled deep-clean procedures for equipment and back areas to meet corporate sanitation standards.
- Learned very basic coffee shop tasks, such as making coffee, POS, and deep cleaning.
- Resolved equipment and sanitation issues quickly to maintain continuous service and satisfactory health inspections.
Skills
- Team Leadership
- Operational Efficiency
- Customer Engagement
- Recipe and menu creation
Certification
- TABC Certification
- Texas Food Managers Certification
Languages
English
Spanish
Timeline
Lead Barista
Veteran Brew Coffee Co.
04.2025 - Current
Barista
Houstonian Hotel Club & Spa
09.2024 - 04.2025
Barista
Roast And Brew
01.2022 - 09.2024
Barista
Starbucks
01.2019 - 01.2022