Summary
Work History
Education
Skills
Timeline
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Brayden Carcelli

New Port Richey,FL

Summary

Dynamic retail professional with a proven track record at Aldi, enhancing customer satisfaction through exceptional service and strong relationship-building. Skilled in store operations and policy enforcement, I effectively trained teams and improved performance by delegating tasks. Committed to fostering collaboration and maintaining high standards in store maintenance.

Work History

Lead Store Associate

Aldi
  • Increased customer satisfaction by providing exceptional service and addressing inquiries in a timely manner.
  • Provided support to fellow associates in various departments as needed, promoting cross-functional collaboration within the store team.
  • Developed strong relationships with customers, resulting in repeat business and loyalty to the store.
  • Managed financial transactions accurately, ensuring proper cash handling and daily reconciliations.

Shift Manager

Wendys International
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

East Lake Highschool
Palm Harbor, FL

Automotive Service Technology

Hillsborough Community College
Tampa, FL

Skills

  • Store operations
  • Policy enforcement
  • Employee scheduling
  • Store maintenance

Timeline

Lead Store Associate

Aldi

Shift Manager

Wendys International

East Lake Highschool

Automotive Service Technology

Hillsborough Community College

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Brayden Carcelli