Highly sociable and hard-working with 5+ years of experience in food and beverage industry. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude.
Work History
Server
3 Months
Mexican Bar Co. | 11.2023 - 02.2024
Worked with POS system to place orders, manage bills, and handle complimentary items.
Served food and beverages promptly with focused attention to customer needs.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Explained menu items and suggested appropriate options for food allergy concerns.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Banquet Server
6 Months
Penn Stater Hotel | 10.2022 - 04.2023
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Set up banquet tables and chairs based on event requirements.
Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Adhered to all health and safety regulations while serving food and beverages.
Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
Server
3 Months
Southampton Bath & Tennis Club | 06.2022 - 09.2022
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Explained menu items and suggested appropriate options for food allergy concerns.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.