Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brayden Kelly

Tukwila,WA

Summary

The Broadband Technician II is responsible for residential installation and disconnections for data, video, and phone on the customer premises with a high level of focus on customer service, customer education, and quality of work. BBT II's are responsible for ensuring and recording correct RF and fiber to ethernet signal levels, preforming troubleshooting/repair or installation of routers and modems utilizing CISCO, Juniper, HP Pro Curve Switches and Modems as well as RF Taps. Such equipment located in the electrical/IDF rooms of residential buildings or on telephone poles. The BBT II is required to communicate with leadership and dispatch as needed to complete work orders on a timely manner and effectively.

Radio Operator/Transmissions Systems Operator are responsible to perform and supervise the installation and maintenance of radio and satellite systems. Establishing tactical vehicle encrypted nodes and as well as command center communication nodes. Radio/Transmissions Systems Operator are responsible to maintain records, inspect, and account for million of dollars worth of communications equipment and report any discrepancies, order parts and inventory of such equipment. Such operators enable tactical encrypted communications on a HF, VHF, UHF frequency spectrums to ensure all communication is sound for training and or combat ready.

Overview

4
4
years of professional experience

Work History

Broadband Technician Level II

Astound Broadband Powered By Wave
01.2023 - Current
  • Installed and provided troubleshooting and customer training for high-speed internet and telecommunication systems.
  • Utilized industry equipment to analyze, identify and resolve technical problems.
  • Installed wiring, cabling and networking hardware on customer premises.
  • Performed preventive maintenance of telecommunications equipment.
  • Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
  • Provided customer with information and requirements for all services.
  • Trained new employees to properly perform installations and repairs.

Radio Operator/Transmissions Systems Operator

United States Marine Corps
06.2019 - 12.2022
  • Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
  • Repaired radio equipment as necessary using electronic testing equipment, hand tools and power tools.
  • Put together and configured antennas, power sources and other equipment to establish communications.
  • Monitored emergency frequencies to detect distress calls and dispatch emergency response personnel or equipment.
  • Maintained accurate documentation of messages transmitted and received.
  • Completed inspections, followed maintenance schedules and completed repairs.
  • Followed schedules and procedures for changing frequencies and cryptographic codes.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Documented and processed incoming messages over communication systems for supervisor review.

Education

High School Diploma -

Woodbridge High School
Irvine, CA
06.2019

Skills

  • Telecommunications Systems
  • Service Requests
  • Routine Maintenance
  • Equipment Troubleshooting
  • Customer Needs Assessments
  • Active Listening
  • Work Orders
  • Customer Relationship Management
  • Quality Control
  • Leadership
  • Teamwork
  • Risk Management
  • Analytical Thinker

Accomplishments

    Was awarded a Meritorious Mast by Lieutenant Colonel J.L. Peterson USMC Commanding Officer of 1st Landing Support Battalion located in Camp Pendleton, CA from 7th of March to 24th of April 2022 by directly supporting single channel radio communications for 12 air deliveries, 80 tactical convoy, 10 helicopter support team, and over l00 logistical service requests. Performed task in an exemplary manner.


Timeline

Broadband Technician Level II

Astound Broadband Powered By Wave
01.2023 - Current

Radio Operator/Transmissions Systems Operator

United States Marine Corps
06.2019 - 12.2022

High School Diploma -

Woodbridge High School
Brayden Kelly