Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brayden Russell

Plano

Summary

Versatile professional with extensive experience in customer service and operations. Known for strong problem-solving abilities and time management skills. Ready to leverage expertise to enhance guest experiences and drive success.

Overview

9
9
years of professional experience

Work History

Server

Silver Thai Cuisine
Allen
05.2025 - Current
  • Provided exceptional customer service in a fast-paced dining environment.
  • Took accurate food and drink orders from guests.
  • Delivered meals promptly while ensuring guest satisfaction.
  • Maintained cleanliness and organization of dining areas and service stations.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Assisted in training new servers on menu knowledge and service standards.
  • Handled cash transactions and processed payments accurately.
  • Resolved guest complaints swiftly to enhance dining experiences.

Operations Manager

Adidas
Allen
11.2020 - 03.2025
  • Streamlined daily operational tasks to enhance back-of-house efficiency.
  • Coordinated inventory tracking using warehouse management systems.
  • Presented performance and productivity reports to supervisors.
  • Ensured adherence to safety protocols and procedures among team members.
  • Planned delivery routing, team workflows, and promotional initiatives.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.

Customer Service Representative

Dominos Pizza Inc.
Plano
08.2016 - 10.2017
  • Handled customer inquiries and resolved issues efficiently.
  • Processed orders accurately using point-of-sale system.
  • Maintained cleanliness and organization of service areas.
  • Collaborated with team members to ensure timely order delivery.
  • Provided product information and recommendations to customers.
  • Assisted in training new staff on operational procedures.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Developed strong customer relationships to encourage repeat business.

Education

High School Diploma -

Plano Senior Highschool
Plano
06-2018

Associate of Arts - Business

Collin College
Plano, TX

Skills

  • Customer service
  • Order management
  • Cash handling
  • Menus and specials
  • Inventory tracking
  • Effective communication
  • Time management
  • Problem solving

Timeline

Server

Silver Thai Cuisine
05.2025 - Current

Operations Manager

Adidas
11.2020 - 03.2025

Customer Service Representative

Dominos Pizza Inc.
08.2016 - 10.2017

High School Diploma -

Plano Senior Highschool

Associate of Arts - Business

Collin College
Brayden Russell