Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Brayden Scranton

Brayden Scranton

Midlothian

Summary

Dedicated professional with years of experience in pool sales and customer service. Progressed from entry-level roles to a sales-focused position, managing installation details and purchasing processes. Engaged with customers directly, ensuring clarity and simplicity in their purchasing experience.

Overview

6
6
years of professional experience

Work History

Sales Associate

Crown Pools
DeSoto, TX
06.2020 - Current
  • Extended customer engagement by providing accurate product recommendations and solutions.
  • Managed inventory levels, ensuring timely restocking of supplies and equipment.
  • Trained new associates on sales techniques and customer service best practices.
  • Managed inventory levels, ensuring timely restocking of pool supplies and equipment.
  • Resolved customer inquiries and complaints, fostering positive relationships and repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Outside Service Attendant

Holly Tree Country Club
Tyler, TX
09.2024 - 05.2026
  • Provided exceptional customer service by anticipating needs and addressing inquiries promptly on the course.
  • Maintained golf course cleanliness and organization, ensuring optimal playing conditions for members and guests.
  • Assisted in setup and breakdown of events, enhancing customer satisfaction through efficient service delivery.
  • Trained new staff on operational procedures, fostering a collaborative and knowledgeable team environment.
  • Oversaw daily operations for outside services, coordinating tasks to align with club standards and guest expectations.
  • Ensured proper storage of guest belongings by securely organizing clubs in the bag room or other designated areas.
  • Collaborated with colleagues to develop and implement new strategies for enhancing guest experience and overall satisfaction at the golf course.
  • Facilitated effective communication between pro shop staff, groundskeepers, and outside service attendants to ensure optimal operation conditions.

Education

High School Diploma -

Midlothian Heritage High School
Midlothian, TX

BBA - Business Management

The University of Texas At Tyler
Tyler, TX
04-2027

Skills

  • Customer service
  • Customer service excellence
  • Client service
  • Analytical thinking
  • Verbal/written communication
  • Interpersonal communication
  • Sales techniques
  • Relationship building
  • Customer support
  • Problem-solving
  • Problem-solving skills
  • People skills

Interests

I have always enjoyed socializing with friends and expanding connections via friends One of my very most favorite activities is golfing, I picked up the game of golf once i graduated high school and was no longer playing football, and i think between being outside and playing a sport i can continue for the rest of my life ill always have passion for golf

  • I like working with my hands and fixing things
  • Music
  • Playing Sports

Timeline

Outside Service Attendant

Holly Tree Country Club
09.2024 - 05.2026

Sales Associate

Crown Pools
06.2020 - Current

High School Diploma -

Midlothian Heritage High School

BBA - Business Management

The University of Texas At Tyler

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