BRAYDON DUDOIT
Portland
Summary
Highly motivated individual with desire to take on new challenges. Adept at working effectively, unsupervised, and quickly mastering new skills. with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Services Specialist
Providence Portland Medical Center
Portland
09.2025 - Current
- Provide exceptional front-line customer service by greeting patients, scheduling appointments, and addressing inquiries with professionalism and compassion.
- Verify insurance information, process payments, and maintain accurate patient records in compliance with HIPAA and organizational policies.
- Coordinate communication between patients, healthcare providers, and support staff to ensure seamless care and efficient clinic operations.
- Manage administrative tasks including data entry, documentation, and workflow organization to support daily office efficiency.
Social Services Assistant
Kapiolani Medical Center for Women and Children
Honolulu
01.2025 - 09.2025
- Assist with outer island travel through insurance
- Assist Social Workers and Case Managers with transportation to outpatient appointments
- Schedule meetings for social workers and families
- Organize donated items and upkeep donation inventory
- Liaison between various medical partners with Kapi 'olani Medical Center
- Organize and maintain bookkeeping with online/paper resources, spreadsheets, medical documents etc.
- Assist manager with various office coordination tasks.
- Keeping all resources up to date and reaching out to community partners with attaining documents.
- Work with Medical Legal partners with keeping legal resources available and liaison between attorneys and social workers.
Medical Receptionist
Straub Benioff Medical Center
Honolulu
08.2022 - 01.2025
- Greeted and checked in patients, updating patient information in the computer system.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Performed bookkeeping duties, preparing, and sending financial statements or bills.
- Ordered and maintained supply inventory for the medical office.
- Assisted patient service representatives with signing in and outpatient admission surgical forms.
- Communicated with patients with compassion while keeping medical information private.
- Trained in navigating EPIC.
Human Resource Specialist
U.S. Army
Colorado Springs
01.2020 - 02.2022
- Developed and implemented new soldier onboarding process.
- Managed field personnel information systems, train and assist system users, or monitor system activities.
- Post changes to Army regulations and other publications.
- Prepare personnel accounting and strength management reports.
- Advise commanders and other staff members on Soldiers, personnel readiness, and strength level of supported reporting units.
- Reviews consolidated reports, statistics, applications, and prepares recommendations for.
- Prepared, updated, and coordinated requests for evaluations, to include responding to evaluation inquiries, promotions and arrange promotion ceremony, to include promotion declinations, reconsideration for promotions, and arrange for reduction and removal boards for Soldiers on local promotion standing lists.
Shift Supervisor
Starbucks Coffee Company
Sacramento
01.2013 - 01.2020
- Provided on-the-job training to new staff members.
- Prepared operations data to produce comprehensive reports to management.
- Keep records of employees' attendance and working hours for accurate calculation of billable cycles.
- Conferred with management and subordinates to resolve problems or complaints.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
- Assigned tasks to employees and monitored productivity, performance, and task completion.
- Enforced company policies, answered coworkers' questions, and trained new personnel.
- Monitored staff performance to ensure quality standards were met.
Education
B.A. - Social Work
Portland State University
Portland, OR06-2027
A.A. - Liberal Arts
Honolulu Community College
Honolulu, HI12.2024
High School Diploma -
Laguna Creek High School
Elk Grove, CA05.2012
Skills
- Office and administrative management, clerical support, and workflow organization
- Patient relations, active listening, and professional communication (verbal, written, telephone)
- Leadership, collaboration, training, and staff development
- Regulatory compliance, policy support, and patient confidentiality
- Healthcare systems navigation, EMR updating, and accurate record-keeping
- Insurance verification, patient check-in, and payment processing
- Strong attention to detail, basic math skills, and multitasking abilities
- Calm under pressure, with flexible availability, including remote office support
Certification
CPT
Accomplishments
Army Achievement Medal
Coursework
- Human Development
- Intro to Social Work
- Business and Managerial writing
- Sociology of Mental Illness
References
References available upon request.
Timeline
Patient Services Specialist
Providence Portland Medical Center
09.2025 - Current
Social Services Assistant
Kapiolani Medical Center for Women and Children
01.2025 - 09.2025
Medical Receptionist
Straub Benioff Medical Center
08.2022 - 01.2025
Human Resource Specialist
U.S. Army
01.2020 - 02.2022
Shift Supervisor
Starbucks Coffee Company
01.2013 - 01.2020
B.A. - Social Work
Portland State University
A.A. - Liberal Arts
Honolulu Community College
High School Diploma -
Laguna Creek High School