Summary
Overview
Work History
Education
Skills
Timeline
Generic

Braylah Brooks

Fort Worth

Summary

Dynamic and dedicated professional with a strong work ethic and integrity, honed at JCPenney. Proven track record in enhancing customer satisfaction through efficient cash handling and mentoring new staff. Skilled in maintaining accuracy in transactions while demonstrating patience and empathy in addressing customer concerns. Committed to contributing to team success and operational excellence.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities.

Overview

3
3
years of professional experience

Work History

Cashier

Fiesta Market
08.2024 - 07.2025
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Reduced processing errors by meticulously following transaction procedures.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.

Cashier

JCPenney
02.2023 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.

Crew Member

Braum’s
09.2022 - 12.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Education

Bachelor of Science - Pre Nursing

Tarleton State University
Stephenville, TX
05-2029

CNA - Certified Nursing Aide

Legacy Health Care
North Richland Hills, TX
06-2025

Basic Study’s

Western Hills High School
Fort Worth, TX
05-2025

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy

Timeline

Cashier

Fiesta Market
08.2024 - 07.2025

Cashier

JCPenney
02.2023 - 08.2024

Crew Member

Braum’s
09.2022 - 12.2022

Bachelor of Science - Pre Nursing

Tarleton State University

CNA - Certified Nursing Aide

Legacy Health Care

Basic Study’s

Western Hills High School
Braylah Brooks