Braylen Mullins
Atlanta,GA
Summary
Resourceful customer service professional with experience in fast-paced environments. Skilled in effective communication and cash handling. Proven ability to resolve conflicts and enhance customer satisfaction, eager to contribute to team success.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
SkyZone Entertainment
Atlanta, Georgia
03.2025 - 07.2025
- Greeted guests and ensured smooth check-in and check-out processes.
- Managed phone calls and directed inquiries to appropriate staff members.
- Provided information about Skyline's attractions and services to customers.
- Maintained cleanliness and organization of the front desk area.
- Handled cash transactions and processed payments accurately.
Customer Service Cashier
Mercedes-Benz Stadium
Atlanta, Georgia
11.2024 - 02.2025
- Collaborated with team members to ensure smooth store operations during peak hours.
- Stocked shelves and displayed merchandise to enhance customer shopping experience.
- Collected credit card and cash payments to complete transactions for customer orders.
- Addressed customer complaints and resolved issues promptly and professionally.
- Greeted customers and provided friendly customer service.
- Processed customer transactions accurately and efficiently at a busy retail location.
- Assisted customers with product inquiries and provided clear information.
- Checked personal identifications during alcohol and tobacco sales.
Education
BBA - Business Management
Howard University
Washington, DC05-2029
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Cash handling
- Time management
- Effective communication
- Problem-solving skills
- Multitasking and organization
- Decision-making
Languages
English
Professional
Spanish
Limited
Timeline
Front Desk Receptionist
SkyZone Entertainment
03.2025 - 07.2025
Customer Service Cashier
Mercedes-Benz Stadium
11.2024 - 02.2025
BBA - Business Management
Howard University
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