Braylen Williams
Mobile,AL
Summary
Customer-focused professional with extensive experience in front desk operations and customer service. Expertise in fostering welcoming environments and driving guest satisfaction through effective communication. Skilled in leveraging social media and digital platforms to create engaging content and connect with audiences.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Hilton
Blytheville, Arkansas
05.2024 - 08.2026
- Managed front desk operations, ensuring efficient guest service and satisfaction.
- Greeted guests warmly and assisted with check-in and check-out procedures.
- Handled phone inquiries, providing information about hotel services and amenities.
Waiter
Perkins Family Restaurant
Blytheville, Arkansas
07.2024 - 11.2025
- Provided attentive service to guests in a fast-paced dining environment.
- Took customer orders accurately and relayed them to the kitchen staff.
- Maintained cleanliness of tables and dining areas throughout the shift.
Education
Some College (No Degree) - Nursing
University of South Alabama
Mobile, AL09-2026
Skills
- Front desk operations
- Customer service
- Guest relations
- Effective communication
- Time management
- Team collaboration
- Word processing
- Record keeping
- Social media management
Affiliations
- Job shadowing & Internships at Mississippi County Hospital February-August 2026
- Pickleball Club- August 2026-present
Timeline
Waiter
Perkins Family Restaurant
07.2024 - 11.2025
Front Desk Receptionist
Hilton
05.2024 - 08.2026
Some College (No Degree) - Nursing
University of South Alabama