Fields Braylyn
Lugoff,SC
Summary
Dynamic leader and adept multitasker with proven customer service and team leadership skills honed at Show Me Nutrition and Loppy Lemon. Excelled in high-pressure environments, enhancing team performance and service standards through effective training and a positive attitude. Skilled in cash handling and register operation, consistently maintaining top service levels.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Show Me Nutrition
03.2020 - 08.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Trained team members on cash register operation and cash handling.
Waitress
Loppy Lemon
06.2023 - 02.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Bachelor of Science - Information Technology
Francis Marion University
Florence, SC08.2028
Skills
- Customer Service
- Team Leadership
- Cash Handling
- Positive Attitude
- Flexible Schedule
- Cash Register Operation
Timeline
Waitress
Loppy Lemon
06.2023 - 02.2024
Cashier Team Lead
Show Me Nutrition
03.2020 - 08.2024
Bachelor of Science - Information Technology
Francis Marion University
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