Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Work History
Workflow Assistant Manager
9 Months
Discount Tire | 01.2026 - Current
Ensure services are done correctly, safely, and in a timely manner. Ensuring new employees are trained to perform their duties. Informed customers about tire condition and guided them in making safe purchasing decisions.
Hours per week: 52
Led daily store operations, ensuring smooth service flow, sales support, and customer satisfaction.
Trained team members on tire installation procedures, safety standards, and service expectations.
Monitored inventory levels and coordinated timely replenishment to prevent service delays.
5s Assistant manager
3 Years 11 Months
Discount Tire | 02.2022 - 01.2026
Maintained organized work area and managed inventory to support efficient operations.
Trained new hires to ensure smooth onboarding and integration into team.
Led daily store operations, balancing customer service, staffing, and workflow priorities.
Trained team members on tire installation, inspection standards, and service procedures.
Monitored sales floor activity to support timely service and consistent customer experiences.
91B Wheeled Vehicle Mechanic
7 Years
Army National Guard | 10.2018 - 10.2025
Ensured mission-capable vehicles by performing PMCS on equipment in the motor pool, documenting issues on a 5988e, and installing parts upon receipt.
Hours per week: 20
Diagnosed wheeled vehicle malfunctions using technical manuals, schematics, and diagnostic equipment.
Performed preventive maintenance on tactical vehicles, engines, braking systems, and electrical components.
Repaired fuel, hydraulic, pneumatic, and cooling systems to restore vehicle readiness.
Sale's Apprentice
1 Year 4 Months
Discount Tire | 10.2020 - 02.2022
Educating customers on tires and ensuring they are making a well-educated purchase.
Hours per week: 32
Advised customers on tire and wheel options aligned with vehicle needs and budget.
Evaluated tire condition, tread depth, and wear patterns to recommend appropriate service.
Processed sales orders, payments, and invoices accurately through point-of-sale system.
Garage Installer
7 Months
Advanced Home Specialty | 07.2019 - 02.2020
Installed and repaired garage doors, ensuring safety standards met in new homes. Restored functionality of existing doors to original operating conditions.
Hours per week: 25
Installed specialty home products with precise measurements, alignments, and clean finish standards.
Interpreted work orders, blueprints, and field instructions to complete accurate on-site installations.
Coordinated material handling, tools, and equipment to maintain efficient installation workflow.
Cook
1 Year 7 Months
Zaxby's | 03.2017 - 10.2018
Ensured food was cooked and plated accurately for customer service.
Worked 25 hours weekly in a fast-paced environment.
Prepared Zaxby’s chicken, sides, and menu items following food safety and quality standards.
Operated fryers, grills, and kitchen equipment to support fast, accurate order production.
Monitored holding times and product freshness to maintain consistent taste and presentation.
Produce Clerk
2 Years 5 Months
Kroger | 05.2016 - 10.2018
Stocked produce displays daily to maintain freshness and availability.
Processed inventory weekly to ensure quality and availability of products.
Stocked produce displays and rotated inventory to maintain freshness and presentation.
Inspected fruits and vegetables for quality, removing damaged items from sales floor.
Assisted customers with product selection, special requests, and department questions.
Education
Technical or occupational certificate - MOSQ
91B School | Fort Lee, VA | 05-2019
High school diploma or equivalent
Warner Robins High School | Warner Robins, GA | 05-2015
Skills
Retail operations
Customer service
Sales management
Customer satisfaction
Inventory management
Team leadership
Staff management
Team motivation
Staff supervision
Staff training
Employee supervision
Coaching
Task delegation
Workload management
Time management
Decision-making
Problem-solving
Conflict resolution
Team building
Team collaboration
Customer relations
Money handling
Performance reviewing
Staff training
Accomplishments
For Commendable Service during COVID 19, Operation Uprising, and the serving on the ATlanta Riot Control
Certification
MOSQ
Timeline
Workflow Assistant Manager
Discount Tire
01.2026 - CurrentRead More
5s Assistant manager
Discount Tire
02.2022 - 01.2026Read More
Sale's Apprentice
Discount Tire
10.2020 - 02.2022Read More
Garage Installer
Advanced Home Specialty
07.2019 - 02.2020Read More
91B Wheeled Vehicle Mechanic
Army National Guard
10.2018 - 10.2025Read More
Cook
Zaxby's
03.2017 - 10.2018Read More
Produce Clerk
Kroger
05.2016 - 10.2018Read More
Warner Robins High School
High school diploma or equivalent
Read More
91B School
Technical or occupational certificate from MOSQ
Read More
Job-related training
MOSQ for 91B wheeled vehicle mechanic with the US Army 2018 to 2019
The Army Achievement Medal
For Commendable service during COVID 19, Operation Uprising, and the serving on the Atlanta Riot Control Team for the 148th Brigade Support Battalion.