Brea Gilmer

• Greeted patients and visitors, ensuring a welcoming environment.
• Managed appointment scheduling using electronic health record systems.
• Answered phone inquiries, providing accurate information efficiently.
• Assisted with patient check-in and check-out processes for smooth operations.
• Maintained office supplies inventory, coordinating timely replenishment.
• Organized patient records, enhancing accessibility and reducing wait times.
• Implemented new filing system that improved document retrieval efficiency.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
• Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
• Scheduled, coordinated and confirmed appointments and meetings.
• Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Collected room deposits, fees, and payments.
• Enhanced customer satisfaction by providing efficient and professional front desk services.

I did serving as well as help out the front desk there and the patient care tech there many skills came along while completing this job as well

• Provided exceptional customer service to enhance guest satisfaction and dining experience.
• Managed multiple tables efficiently, ensuring timely order delivery and attention to guests' needs.
• Assisted in training new staff on restaurant procedures and menu offerings for improved service consistency.
• Collaborated with kitchen staff to communicate special requests and dietary restrictions accurately.