Breana Stone
Huntsville
Summary
Efficient Office Specialist experienced in diverse administrative roles. Streamlined office operations to enhance productivity and implemented effective document management systems that fostered team collaboration. Focused on maintaining confidentiality while delivering exceptional organizational skills and multitasking capabilities.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Office Specialist
Cooks Pest Control
Huntsville
11.2025 - Current
- Managed customer inquiries and provided accurate service information to enhance customer satisfaction.
- Processed service requests and scheduled technician appointments to ensure timely service delivery.
- Maintained accurate records of customer interactions and transactions daily.
- Completed data entry tasks accurately and efficiently utilizing various software programs.
- Provided administrative support to multiple departments, facilitating smooth operations across the organization.
Receptionist/ Assistant
Animal Eye Center
Huntsville
12.2023 - 11.2025
- Managed front desk operations, increasing client check-in efficiency and satisfaction.
- Assisted veterinarians with administrative tasks, optimizing workflow and enhancing patient care.
- Resolved client inquiries, fostering positive relationships and repeat visits.
- Resolved client inquiries, building positive relationships that encouraged repeat visits.
- Collaborated with team to streamline processes, achieving measurable operational improvements.
Front end lead
Dicks Sporting Goods
02.2021 - 01.2023
- Led front-end operations, improving customer service and product quality.
- Streamlined sales processes, increasing customer satisfaction and service efficiency.
- Oversaw customer interactions, ensuring service excellence and product satisfaction.
- Implemented sales strategies, resulting in improved customer experiences.
- Oversaw customer interactions, delivering service excellence and product satisfaction.
Business Manager
Hydrophobic Garden
10.2019 - 02.2021
- Led daily operations, ensuring seamless coordination and customer satisfaction.
- Collaborated with management, driving restaurant success.
- Collaborated with management to implement strategies that improved restaurant operations.
- Recruited and trained staff, ensuring adherence to company standards and improving team readiness.
- Enhanced customer service by tailoring approaches to meet diverse client needs effectively.
Education
Diploma -
Brindlee Mountain High School
Union Grove, WI 08.2015 - 01.2019
Skills
- Administrative support
- Data entry
- POS Systems
- Information Management
- Calendar Coordination
- Training
- Multi-tasking
- Time Management
- Verbal Communication
- Customer Service
- Problem Solving
- Leadership
- Staff Supervision
- Google Drive
- Documentation Control
Timeline
Office Specialist
Cooks Pest Control
11.2025 - Current
Receptionist/ Assistant
Animal Eye Center
12.2023 - 11.2025
Front end lead
Dicks Sporting Goods
02.2021 - 01.2023
Business Manager
Hydrophobic Garden
10.2019 - 02.2021
Diploma -
Brindlee Mountain High School
08.2015 - 01.2019