Breana Deane
Brooklyn,NY
Summary
Versatile professional with 7+ years of experience in customer service and retail environments, adept at leveraging strong communication and organizational skills to enhance customer satisfaction and streamline operations. Demonstrates leadership in mentoring teams and implementing innovative strategies, fostering positive educational and retail experiences. Committed to continuous improvement and excellence in service delivery, with a passion for creating impactful customer interactions.
Overview
6
6
years of professional experience
Work History
Cashier
Wegmans Food Markets, Inc
Brooklyn, NY
08.2021 - Current
- Strong communication skills with customers and ability to handle challenging situations calmly.
- Knowledgeable in maintaining a clean and organized store environment to optimize customer experience.
- Assisted with employee appreciation set up and event
- Streamlined checkout processes while maintaining high accuracy in payment processing and resolving customer inquiries effectively
- Fostered positive shopping experiences by anticipating customer needs and providing personalized assistance during peak hours
Senior Advisor Assistant
M.S 61
Brooklyn, NY
09.2018 - 06.2024
- Led student advisory initiatives and mentored faculty teams while implementing innovative support strategies to enhance educational outcomes
- Maintained meticulous records of student interactions and support services while ensuring compliance with educational guidelines
- Coordinated senior events and parent communications while supervising classroom activities, fostering strong educational partnerships and student engagement
- Streamlined administrative processes and financial record-keeping, ensuring accuracy and compliance with educational standards
Retail Sales Associate
Five Below
Brooklyn, NY
09.2020 - 08.2021
- Managed inventory, restocked merchandise, and maintained store cleanliness.
- Optimized retail operations through systematic inventory control and strategic merchandise placement, while maintaining exceptional store presentation standards
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
Education
BBA - Business Administration
Brooklyn College
Brooklyn, NY12-2024
Associate of Applied Science - Computer And Information Systems
New York City College of Technology
Brooklyn, NY06-2021
Skills
- Customer service
- Organizational skills
- Clear oral/written communication
- Relationship building
- Training and coaching
- Event coordination
- Performance monitoring
- Conflict Resolution
- Time Management
- Team Collaboration
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteHybridImportant To Me
Work-life balanceCareer advancementTeam Building / Company Retreats401k matchPaid sick leaveTimeline
Cashier
Wegmans Food Markets, Inc
08.2021 - Current
Retail Sales Associate
Five Below
09.2020 - 08.2021
Senior Advisor Assistant
M.S 61
09.2018 - 06.2024
BBA - Business Administration
Brooklyn College
Associate of Applied Science - Computer And Information Systems
New York City College of Technology
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