Bre'Ana Powell
Graham,NC
Summary
Dynamic professional with a proven track record at Cole Haan, excelling in customer engagement and team leadership. Mastered store operations and clienteling, boosting sales through exceptional service and strategic merchandise presentation. Skilled in childcare, offering comprehensive support and development. Expert in CPR and customer service, demonstrating a unique blend of hard and soft skills to drive success.
Overview
2
2
years of professional experience
Work History
Sales Lead Keyholder
Cole Haan
Mebane, North Carolina
03.2024 - Current
- Captured customer information to maximize future clienteling opportunities.
- Handled customer inquiries and complaints with professionalism and patience.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Computed purchases and received and processed cash or credit payment.
- Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
- Monitored daily activities of employees including register transactions and stocking shelves.
Babysitter
Self-employeed
Clayton, North Carolina
05.2023 - 12.2024
- Assisting with meals, snacks, and bedtime routines for the children.
- Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Took children to and from school and extra-curricular activities.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Taught reading, arts and crafts and lap play to encourage intellectual development.
Education
High School Diploma -
Northampton County Early College
Weldon, NC05-2023
Associate of Applied Science - Surgical Technology
Durham Technical Community College
Durham, NCSkills
- Store operations
- Team management
- Strong leadership
- Opening and closing coordination
- Drawer counting
- Store recovery processes
- Scheduling coordination
- Training and mentoring
- Customer service
- Childcare support
- Routine management
- Basic first aid
- Pediatric life support
- First aid proficiency
- AED operation
- CPR expertise
- Anatomy and physiology
Timeline
Sales Lead Keyholder
Cole Haan
03.2024 - Current
Babysitter
Self-employeed
05.2023 - 12.2024
High School Diploma -
Northampton County Early College
Associate of Applied Science - Surgical Technology
Durham Technical Community College
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