Breanna Castro
New Braunfels,TX
Summary
Motivated and dependable candidate successful at providing services while maintaining a positive attitude. Willingness to take initiative to meet team goals. Openness to challenges that grow my skills.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Inflatable Wonderland
02.2022 - Current
- Supervised day-to-day operations to meet performance expectations.
- Maintained a clean, safe, and organized store environment to provide a positive customer experience.
- Maintained strong working relationships with staff, ensuring a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and limiting discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed weekly inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Collaborated with the management team to develop marketing plans for business growth and improvement.
Server
Buffalo Wild Wings
02.2023 - 05.2023
- Demonstrated multitasking skills by managing multiple tables simultaneously without compromising the quality of service.
- Worked with POS system to place orders and manage bills.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive experiences.
- Maintained clean and organized dining areas to meet restaurant hygiene standards.
Team Member
Pet Supplies Plus
02.2021 - 10.2021
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance personal and team performance.
- Assisted customers in selecting products best suited to their needs.
Education
Associate of Arts - Sociology
Northeast Lakeview
San Antonio, TX05.2024
Skills
- Money Handling
- Customer Service
- Team Leadership
- Teamwork and Collaboration
- Multitasking Abilities
- Problem-Solving
- Active Listening
Timeline
Server
Buffalo Wild Wings
02.2023 - 05.2023
Assistant Manager
Inflatable Wonderland
02.2022 - Current
Team Member
Pet Supplies Plus
02.2021 - 10.2021
Associate of Arts - Sociology
Northeast Lakeview
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