Breanna Christopher
Sappington,Missouri
Summary
Dynamic and reliable professional with extensive experience in customer service at Outback Steakhouse. Known for maintaining cleanliness and enhancing guest satisfaction through proactive communication and attention to detail. Skilled in managing reservations and optimizing table turnover, ensuring a welcoming environment for all patrons.
Overview
1
1
year of professional experience
Work History
Hostess
Outback Steakhouse
Sappington
03.2025 - 06.2025
- Assisted customers with delivering orders, carrying additional trays and helping dish out items.
- Opened and closed seating sections according to volume of guests.
- Provided patrons with estimated waiting times during peak service hours.
- Backed up servers by checking on tables and retrieving items for guests.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Seated patrons based on guest preferences and seating availability.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Completed daily side work and opening and closing duties without fail.
- Answered phone calls to take orders, give information and document reservations.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Managed reservation system to optimize table turnover and guest flow.
- Greeted and seated guests, ensuring timely service and satisfaction.
Busser
Red Lobster
05.2024 - 09.2024
- Maintained cleanliness of dining area and utensils, ensuring optimal guest experience.
- Assisted servers by delivering food items promptly and accurately.
- Supported kitchen staff by restocking supplies and maintaining inventory levels.
- Monitored dining area for guest needs, proactively addressing requests for assistance.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Helped manage operations of restaurants by cleaning up spills and other messes quickly to minimize hazards.
Education
High School Diploma -
Gateway STEM
St Louis, MO06-2022
Skills
- Customer service
- Patience and empathy
- Cleaning and sanitation
- Detail-oriented
- Interactive communication skills
- Greeting guests
- Cleanliness maintenance
- Restroom servicing
- Warm and friendly
- Flexible and adaptable
- Reliable and trustworthy
- Cultural awareness
- Phone etiquette
- Showing up on time
Timeline
Hostess
Outback Steakhouse
03.2025 - 06.2025
Busser
Red Lobster
05.2024 - 09.2024
High School Diploma -
Gateway STEM