Summary
Overview
Work History
Education
Skills
Certification
Additionalinformation
Workauthorization
Personal Information
Accomplishments
Websites
Timeline
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Breanna Clevinger

Dallas,TX

Summary

Senior Team Lead with Extensive Expertise in Marketing Strategy, Advanced Excel Analytics, and Microsoft Suite Proficiency. Collaborating with Various Social Media & Entertainment platforms to achieve business growth.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Sr. Sales Team Lead

Genpact
Richardson, TX
04.2022 - Current
  • Spearheaded a team of 12-20 members, overseeing project execution and ensuring alignment with company objectives, resulting in a 20% increase in productivity.
  • Ensured the success of two contracts through effective team management in Genpact.

Subject Matter Expert (SME)

Genpact
Dallas, TX
01.2022 - 09.2022
  • Utilized expert knowledge in affiliate marketing to develop and implement solutions that led to an increase of product knowledge across production floors.

Digital Marketing Analyst

Genpact LLC
Richardson, TX
09.2021 - 05.2022
  • Developed and executed affiliate marketing strategies across multiple digital platforms, resulting in a 30% increase in sales within the first quarter.

Customer Service Representative

Iqor
01.2020 - 08.2021
  • Provided exceptional customer service by promptly and courteously addressing inquiries, resolving issues, and ensuring customer satisfaction.

Security Officer

Securitas
Dallas County, TX
11.2019 - 01.2020
  • Monitored and patrolled designated premises, ensuring a safe and secure environment for patrons, staff, and assets.

Assistant Manager

Sonic drive inn
Hughes Springs, TX
06.2016 - 08.2018
  • Managed day-to-day operations within a fast-paced Sonic Drive-In, overseeing a team of 14 employees, ensuring exceptional customer service and efficient workflow.

Education

High school or equivalent - Business administration

North Texas Job Corp
McKinney, TX
11.2020

Vocational training - Homeland Security

North Texas job Corp
McKinney, TX
11.2020

Skills

  • Microsoft Office
  • Change management
  • Senior leadership
  • Payroll management
  • Mentoring
  • Digital Marketing
  • Six Sigma
  • Project Implementation
  • CRM proficiency
  • Sales Coaching
  • Revenue Generation

Certification

  • Security Guard License, 11/01/18, Present, I obtained my security license through vocational training.
  • Driver's License, 11/01/21, 11/01/25
  • Professional In Human Resources, 03/01/24, Present, Obtained my certificate in Human Resources Payroll.
  • Change management, 01/01/24, Present, Obtained my certificate with change management
  • Lean Six Sigma Certification, 11/01/23, Present, I proved my skills with lean six sigma by adapting new processes and work flows.

Additionalinformation

Microsoft EXEL, Microsoft PowerPoint, Microsoft Word, 78 WPM

Workauthorization

Authorized to work in the US for any employer

Personal Information

Willing To Relocate: Anywhere

Accomplishments

  • Maintained #1 team lead in Q3 of 2023, and got sent to the headquarters of META to be apart of their QBR panel.
  • Transferred to bytedance as a new lead, and maintained a top performing team for two months.
  • Drove floor moral and engagement by being the engagement leader. Job duties: Setting up townhalls, site wide sessions, and budget allocation for site wide engagement.
  • Drove revenue uplift of a total of 1,567,090$ for two months.

Timeline

Sr. Sales Team Lead

Genpact
04.2022 - Current

Subject Matter Expert (SME)

Genpact
01.2022 - 09.2022

Digital Marketing Analyst

Genpact LLC
09.2021 - 05.2022

Customer Service Representative

Iqor
01.2020 - 08.2021

Security Officer

Securitas
11.2019 - 01.2020

Assistant Manager

Sonic drive inn
06.2016 - 08.2018

High school or equivalent - Business administration

North Texas Job Corp

Vocational training - Homeland Security

North Texas job Corp
Breanna Clevinger