Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Breanna Crouch

Leland,NC

Summary

Driven professional with a proven track record in customer service and operational efficiency, notably at Cookout. Excelled in enhancing customer satisfaction and loyalty, while demonstrating exceptional communication and organizational skills. Achieved significant improvements in transaction accuracy and staff performance, underscoring a strong work ethic and integrity.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Cashier

Cookout
01.2024 - 05.2024
  • Operated cash register to record transactions accurately and efficiently.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Head Server

Hwy 55 Burgers Shakes & Fries
03.2022 - 12.2022
  • Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
  • Increased restaurant revenue by upselling menu items and promoting daily specials.
  • Monitored staff performance regularly, providing constructive feedback for continuous improvement in their roles as servers.
  • Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
  • Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
  • Trained staff members on use of POS system.

Cashier

Piggly Wiggly Supermarket
09.2021 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

Phlebotomy Certificate - Phlebotomy

Brunswick Community College
Supply, NC
04.2024

High School Diploma -

North Brunswick High School
Leland, NC
01.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cleaning and sanitizing
  • Organizational abilities
  • Written and verbal communication
  • Professionalism and Courtesy

Certification

Phlebotomy certificate - 4/23/2024


CPR certified- 2/8/2024


RHA certified - 5/6/2024

Timeline

Cashier

Cookout
01.2024 - 05.2024

Head Server

Hwy 55 Burgers Shakes & Fries
03.2022 - 12.2022

Cashier

Piggly Wiggly Supermarket
09.2021 - 12.2021

Phlebotomy Certificate - Phlebotomy

Brunswick Community College

High School Diploma -

North Brunswick High School

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Breanna Crouch