Breanna Escovedo
Big Spring
Summary
Proven leader in retail management, adept at enhancing customer satisfaction and streamlining operations at Dollar General Market. Excelled in cash handling accuracy and team motivation, significantly improving store efficiency. Skilled in both operational oversight and fostering a positive work environment, showcasing a blend of hard and soft skills critical for retail success.
Overview
3
3
years of professional experience
Work History
Key Holder
Dollar General Market
09.2023 - 11.2024
- Oversaw daily monetary transactions, maintaining precision to avoid discrepancies.
- Resolved customer concerns efficiently to boost satisfaction levels.
- Managed store operations, including cash drawer balancing.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Sandwich Artist
Travel Center of America
09.2021 - 07.2023
- Engaged visitors with warm greetings and showcased ongoing promotions.
- Administered cash register operations with precision, ensuring transaction accuracy.
- Maintained a spotless and organized workspace according to protocol.
- Optimized efficiency through multitasking, resulting in faster service turnaround.
Education
Bachelor - Psychology
South University
Savannah, GASkills
- Customer service
- Cash handling
- Cash handling accuracy
- Training and mentoring
- Store maintenance
- Staff training and development
- Team training and development
- Employee scheduling
- Product ordering
- Opening and closing coordination
- Drawer counting
- Multitasking and prioritizing
- Retail operations
- Employee training
- Flexible work schedule
- Adaptable to changing demands
- Sales floor organization
- Inventory and stocking
- Handling complaints
- Team building and motivation
- Cash handling and reconciliation
- Store reset and recovery
- Sales leadership
Timeline
Key Holder
Dollar General Market
09.2023 - 11.2024
Sandwich Artist
Travel Center of America
09.2021 - 07.2023
Bachelor - Psychology
South University
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