Summary
Work History
Education
Skills
Timeline
Hi, I’m

Breanna Giambarberee

Holiday,FL
Breanna Giambarberee

Summary

At Bistro, I excelled in a hostess role, enhancing guest satisfaction through expert customer service and effective multitasking. Demonstrated proficiency in greeting guests and managing reservations, alongside a keen ability to support server teams. My skills in complaint handling and guest engagement led to a noticeable improvement in dining experience, showcasing my commitment to excellence in hospitality.

Work History

Bistro

Hostess
11.2024 - Current

Job overview

  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
  • Answered phone calls to take orders, give information and document reservations.
  • Completed daily side work and opening and closing duties without fail.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.
  • Backed up servers by checking on tables and retrieving items for guests.
  • Advised customers about special offerings and menu items to help drive sales.
  • Assisted customers with delivering orders, carrying additional trays and helping dish out items.

Education

Mitchell High School
Trinity Fl

05.2024

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation
  • Customer service expertise
  • Greeting guests
  • Guest engagement
  • Complaint handling
  • Table bussing
  • Safe food handling
  • Special requests handling
  • Food running
  • Guest seating
  • Upselling
  • Server support
  • Menu memorization
  • Beverage preparation
  • Table setting

Timeline

Hostess

Bistro
11.2024 - Current

Mitchell High School

Similar Profiles

CREATE PROFILE
Breanna Giambarberee