Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate

Breanna Kelley

Pueblo,CO

Summary

Highly experienced in customer service known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Associate

Southern Colorado Graphic Design And Printing
11.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Customer Service Representative

Iqor
01.2017 - 10.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

CNA

Interim Home Health
03.2013 - 12.2016
  • Supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Sales Associate

Trigger Promotions
04.2010 - 02.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Education

Associate of Science - Dental

Pueblo Community College
Pueblo, CO
05.2013

High School Diploma -

East High School
Pueblo, CO
05.2010

Skills

  • Market Research
  • Sales Training
  • Money Transfer Systems
  • Product and Service Sales
  • Customer Service
  • Scheduling

Certification

CPR

CNA

Timeline

Sales Associate

Southern Colorado Graphic Design And Printing
11.2021 - Current

Customer Service Representative

Iqor
01.2017 - 10.2021

CNA

Interim Home Health
03.2013 - 12.2016

Sales Associate

Trigger Promotions
04.2010 - 02.2013

Associate of Science - Dental

Pueblo Community College

High School Diploma -

East High School

CPR

CNA

Breanna Kelley