Breanna Kelley
Pueblo,CO
Summary
Highly experienced in customer service known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Associate
Southern Colorado Graphic Design And Printing
2021.11 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Customer Service Representative
Iqor
2017.01 - 2021.10
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
CNA
Interim Home Health
2013.03 - 2016.12
- Supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Sales Associate
Trigger Promotions
2010.04 - 2013.02
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Associate of Science - Dental
Pueblo Community College
Pueblo, CO05.2013
High School Diploma -
East High School
Pueblo, CO05.2010
Skills
- Market Research
- Sales Training
- Money Transfer Systems
- Product and Service Sales
- Customer Service
- Scheduling
Certification
CPR
CNA
Timeline
Sales Associate
Southern Colorado Graphic Design And Printing
2021.11 - Current
Customer Service Representative
Iqor
2017.01 - 2021.10
CNA
Interim Home Health
2013.03 - 2016.12
Sales Associate
Trigger Promotions
2010.04 - 2013.02
Associate of Science - Dental
Pueblo Community College
High School Diploma -
East High School
CPR
CNA
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