Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breanna Lara

Barstow,CA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience

Work History

Pharmacy Clerk

Rite-Aid Pharmacy
Barstow, CA
08.2022 - Current
  • Answer telephone calls and assist customers by directing calls to appropriate personnel.
  • Identified needs of customers promptly and efficiently.
  • Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
  • Checked expiration dates on prescription drugs to ensure potency.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
  • Processed payments from customers using cash registers or other electronic systems.
  • Processed medical insurance claims to calculate copayments.
  • Met regulatory recordkeeping requirements by documenting pharmacy log with information on prescriptions picked up by patients.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Received and stored incoming supplies and informed supervisors of stock needs and shortages.
  • Provided filled prescriptions to customers, included medication information sheets and coordinated consults.
  • Counted and balanced cashier drawers.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Answered numerous calls per shift to assist with customer questions and concerns.

Sales Associate

Bath & Body Works
Barstow, CA
07.2021 - 03.2023
  • Worked with fellow sales team members to achieve group targets.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Greeted customers and provided exceptional customer service.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Computed purchases and received and processed cash or credit payment.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Organized stockroom shelves according to size, color or style.
  • Answered incoming telephone calls to provide store, products and services information.
  • Handled customer complaints in a professional manner.
  • Greeted customers to determine wants or needs.

Server/Restaurant Hostess

Oggispizzaandbrewingco
Barstow, CA
07.2016 - 09.2022
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Provided exceptional service to high volume of daily customers.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Took orders from customers accurately and in a timely manner.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Trained new employees to perform duties.
  • Stocked service areas with supplies during slow periods.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Education

High School Diploma -

Barstow High School
Barstow, CA
05-2017

Skills

  • Resolving Customer Issues
  • Inventory Counting
  • Processing Payments
  • Insurance Verification
  • Order Fulfillment
  • Verifying Orders
  • Records Updating
  • Insurance Billing
  • Interpreting Orders

Timeline

Pharmacy Clerk

Rite-Aid Pharmacy
08.2022 - Current

Sales Associate

Bath & Body Works
07.2021 - 03.2023

Server/Restaurant Hostess

Oggispizzaandbrewingco
07.2016 - 09.2022

High School Diploma -

Barstow High School

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Breanna Lara