Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Breanna Lee

Murfreesboro,TN

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier

Walgreens
03.2022 - 06.2022
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Performed cash, card and check transactions to complete customer purchases.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier/Customer Service

Chick-fil-A
09.2021 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Used POS system to enter orders, process payments and issue receipts.
  • Restocked and organized merchandise in front lanes.

Carhop

Sonic Drive-In
07.2021 - 11.2021
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Documented customer orders and conveyed special requests to kitchen staff.

Call Center Representative

Digital Media Solutions
07.2021 - 09.2021
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Adapted communication style according to diverse clientele backgrounds for better connection and rapport building during calls.

Education

High school diploma -

N/A
Memphis, TN
05.2016

Skills

  • Cash Handling
  • POS system operations
  • Customer Assistance
  • Team Collaboration
  • Problem-Solving

Certification

Food Handler Certification

Assessments

  • Data entry: Attention to detail, Proficient, 01/01/23, Maintaining data integrity by detecting errors
  • Medical terminology, Proficient, 11/01/22, Understanding and using medical terminology

Timeline

Cashier

Walgreens
03.2022 - 06.2022

Cashier/Customer Service

Chick-fil-A
09.2021 - 12.2021

Carhop

Sonic Drive-In
07.2021 - 11.2021

Call Center Representative

Digital Media Solutions
07.2021 - 09.2021

High school diploma -

N/A

Similar Profiles

CREATE PROFILE
Breanna Lee