Detail-oriented professional seeking a new opportunity after recently relocating. Experienced in customer service, payment processing, appointment scheduling, and office efficiency, accuracy, and strong communication in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Patient Registration Representative
Kalkaska Memorial Health Center
Kalkaska
09.2024 - 09.2025
Collected and verified patient information and insurance eligibility to ensure accurate record keeping.
Scheduled appointments and coordinated with departments to enhance patient flow and service delivery.
Maintained confidentiality of patient information in accordance with HIPAA regulations.
Processed payments for services rendered, ensuring financial transactions were completed efficiently.
Housekeeping Lead
Shanty Creek Resort
Bellaire
06.2018 - 01.2025
Cleaned and sanitized guest rooms according to established protocols to enhance guest comfort and satisfaction.
Inspected guest rooms and common areas to ensure quality assurance and adherence to established standards.
Monitored compliance with health and safety regulations to maintain a safe environment for guests and staff.
Inspected rooms for maintenance issues and reported to management.
Housekeeper
Hampton Inn & Suites By Hilton
Petoskey
05.2024 - 09.2024
Ensured cleanliness and sanitation of guest rooms to meet Hampton Inn standards.
Applied cleaning chemicals according to safety guidelines to maintain a safe environment.
Disinfected telephones, light switches and other frequently touched objects.
Restocked supplies and amenities to enhance guest experience.
Education
Associate in Science And Arts - Business Administration
Northwestern Michigan College
Traverse City, MI
12-2024
Skills
Attention to detail
Organizational skills
Appointment scheduling
Payment processing
HIPAA compliance
Customer service
Timeline
Patient Registration Representative
Kalkaska Memorial Health Center
09.2024 - 09.2025
Housekeeper
Hampton Inn & Suites By Hilton
05.2024 - 09.2024
Housekeeping Lead
Shanty Creek Resort
06.2018 - 01.2025
Associate in Science And Arts - Business Administration
Patient Registration Representative at Beaver Valley Ambulatory Surgical CenterPatient Registration Representative at Beaver Valley Ambulatory Surgical Center