Breanna Matias-Martinez
Fountain Valley,CA
Summary
Dynamic and dedicated professional with a strong background in customer service at Planet Popcorn. Proven ability to enhance customer experiences through effective communication and problem-solving. Skilled in cash handling and inventory management, demonstrating reliability and teamwork to drive sales and maintain operational excellence. Committed to delivering exceptional service in fast-paced environments.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Cashier
Planet Popcorn
Costa Mesa, CA
07.2023 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer and balanced end-of-shift totals.
- Assisted in inventory management by tracking stock levels and restocking items as needed.
- Educated customers on product offerings, enhancing overall shopping experience.
- Implemented best practices for cleanliness and organization in the checkout area.
- Collaborated with team members to streamline operations during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
High School Diploma -
Los Amigos High School
Fountain Valley, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Cash register operation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Planet Popcorn
07.2023 - 08.2025
High School Diploma -
Los Amigos High School