Customer Service Team Member delivers front-line support through customer issue resolution, cash handling, and daily store operations. Balances drawers, tracks sanitation logs, and directs traffic flow to keep service moving safely and efficiently. Supports a welcoming floor through steady communication and responsive problem solving.
Work History
Executive Assistant
1 Year
Midnight Manufacturing | 08.2025 - Current
Coordinated calendar schedules for effective time management.
Supported meeting preparations and logistics.
Assisted with basic accounting functions and record keeping.
Facilitated purchasing processes for office supplies.
Lead Setter
2 Years
Pacific Coast Rebath | 08.2023 - 08.2025
Coordinated schedules for team meetings.
Assisted customers with inquiries and sales processes.
Front Desk Receptionist
2 Years
Northwell Health | 06.2021 - 06.2023
Organized patient appointment schedules.
Filed essential documents.
Maintained cleanliness and order in reception area.
Customer Service Team Member
2 Years 10 Months
Whole Foods Market | 07.2018 - 05.2021
Responded to an abundance of customer needs and concerns
Monitored and balanced cash drawers on a daily basis
Implemented safety and prevention measures such maintaining sanitation logs, conducting health screening, and directing customer traffic flow
Peer Mentor
2 Years 3 Months
Triton Transition | 05.2016 - 08.2018
Participated in annual diversity training workshops
Mentored 8-10 students on a six month basis
Assisted with marketing and event planning for promotional events
Served as a mentor for all ages
Presented deliverables to Teaching & Education Careers Academy Faculty and Students
Team Member
1 Year 2 Months
McDonald’s | 05.2017 - 07.2018
Maintained inventory and ensured the establishment was equipped with supplies
Monitored all food safety and sanitation logs
Operated and balanced a cash drawer on a regular basis
Education
Bachelor of Arts - Sociology
Pace University | New York, NY | 05.2023
Associate in Sociology - Sociology
Oxnard College | Oxnard, CA | 05.2021
Honors: Dean’s List 2020
High School
Pacific High School | Oxnard, CA | 06.2018
Honors: Teaching & Educational Careers Academy Ambassador of the Year Award 2018