Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breanna Moran

Anacortes,WA

Summary

Proven leader in healthcare and logistics, adept at schedule management and fostering high-performance teams. At Skagit Regional Health, streamlined appointment processes, enhancing patient satisfaction and operational efficiency. Excels in HIPAA compliance and organizational skills, driving improvements with attention to detail and strong customer service. Responsible Medical Scheduler with solid experience in supporting patients, families and physicians. Skilled in managing patient information and coordinating and scheduling appointments. Strong organizational and multitasking skills coupled with strong work ethic.

Overview

25
25
years of professional experience

Work History

Medical Scheduler

Skagit Regional Health
12.2010 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Answered phone calls and messages for 18 cardiologists, scheduling appointments, scheduling procedures and handling patient inquiries.
  • Assisted in the training of new schedulers, sharing knowledge and best practices for efficient schedule management processes.
  • Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
  • Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures.
  • Conducted patient intake interviews, recording and documenting relevant information.

Warehouse Manager

The Seattle Times
03.2000 - 11.2010
  • Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.

Education

Associate of Science - Nursing

Skagit Valley College
Mount Vernon, WA
06-2028

Skills

  • Appointment Coordination
  • Reception oversight
  • HIPAA Compliance
  • Strong Organization
  • Administrative Support
  • Schedule Management
  • Calendar Management
  • Authorization coordination

Timeline

Medical Scheduler

Skagit Regional Health
12.2010 - Current

Warehouse Manager

The Seattle Times
03.2000 - 11.2010

Associate of Science - Nursing

Skagit Valley College

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Breanna Moran