Breanna Murray
Tripoli,IA
Summary
Proven professional with a history at Community Memorial Hospital, adept in HIPAA compliance and fostering strong patient relationships. Offering strong interpersonal and organizational skills, eager to learn and grow at CMH. Demonstrated leadership in training sales teams at Bath and Body Works, achieving notable sales growth. Skilled in multitasking and effective communication, committed to excellence and teamwork.
Overview
12
12
years of professional experience
Work History
Patient Access
Community Memorial Hospital
11.2023 - Current
- Maintained compliance with HIPAA regulations, safeguarding sensitive patient information throughout all stages of the registration process.
- Promoted a positive work environment by fostering teamwork among Patient Access Clerk staff members.
- Enhanced hospital revenue by accurately verifying insurance information and collecting payments for services rendered.
- Streamlined patient check-in procedures, ensuring a smooth and timely flow of patients through the facility.
- Stayed calm under pressure to and successfully dealt with difficult situations.
Expanded Function Dental Assistant
Greenhill Family Dental Care
05.2017 - 01.2023
- Facilitated effective communication between dentist and patient, explaining treatment plans and addressing concerns.
- Expedited billing processes by accurately coding dental procedures for insurance submission purposes.
- Streamlined pre-treatment workflows by setting up instruments trays according to procedural requirements.
- Contributed to a positive work environment by collaborating closely with the dental team to provide comprehensive care.
- Fostered strong relationships with patients through compassionate interactions that addressed individual needs while developing trust in our services.
Sales Lead
Bath and Body Works, Limited Brands
05.2013 - 09.2022
- Trained, coached, and mentored new sales associates for maximum performance.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Boosted sales performance by implementing strategic sales plans and effective team management.
- Achieved consistent sales growth, setting and monitoring ambitious sales targets.
Education
Post-Degree Certificate - Dental Assisting
Hawkeye Community College
Waterloo, IA08-2017
Associate of Applied Science -
Hawkeye Community College
Waterloo, IA05-2015
Skills
- HIPAA compliance
- Patient confidentiality
- Microsoft office
- Verbal and written communication
- Relationship building
- Friendly and outgoing
- Multitasking and organization
Timeline
Patient Access
Community Memorial Hospital
11.2023 - Current
Expanded Function Dental Assistant
Greenhill Family Dental Care
05.2017 - 01.2023
Sales Lead
Bath and Body Works, Limited Brands
05.2013 - 09.2022
Post-Degree Certificate - Dental Assisting
Hawkeye Community College
Associate of Applied Science -
Hawkeye Community College
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