Breanna Pope
Augusta,GA
Summary
I'm a hardworking employee enthusiastic about learning a new field inside and out, pursuing opportunities to learn new skills and contribute to group success. I'm a diligent problem-solver with resourceful approach to challenges and organized style. Excellent communicator with focus on results. Organized, detail-oriented, and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Sales Representative
TCC Verizon
08.2022 - Current
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
- Utilized CRM software to manage client information, track leads, and monitor sales progress efficiently.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Trained and mentored new sales representatives.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Style Consultant
Target
03.2022 - 08.2022
- Observe to quickly understand whether a guest needs assistance or wants to interact
- Gain knowledge from store tools to have a clear understanding of key metrics, sales goals, top and bottom departments, inventory levels, top shortage categories, guest traffic and peak times
- Inspire guests to create outfits through personal interactions, mannequin moments and compelling visual presentations
- Engage guests on the sales floor and extend the experience to the fitting room while suggesting complimentary styles and accessories, and checking in frequently for additional needs.
- Increased customer satisfaction by providing personalized style consultations and recommendations.
- Developed a loyal client base through exceptional customer service and tailored styling advice.
Part-time Assistant Manager
Rue21
05.2021 - 10.2021
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Banquet Server
Career Personnel
05.2019 - 11.2019
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
- Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
Education
Associate of Applied Science - Computer Programming
Augusta Technical College
Augusta, GA06.2026
High School -
Georgia Cyber Academy
Atlanta, GA06.2019
Skills
- Communication
- Customer Service
- Adaptability and Flexibility
- Time management
- Teamwork
- Attention to detail
- Computer Software and Application Knowledge
- Sales Management
- Product and Service Knowledge
- Active Listening
Timeline
Sales Representative
TCC Verizon
08.2022 - Current
Style Consultant
Target
03.2022 - 08.2022
Part-time Assistant Manager
Rue21
05.2021 - 10.2021
Banquet Server
Career Personnel
05.2019 - 11.2019
Associate of Applied Science - Computer Programming
Augusta Technical College
High School -
Georgia Cyber Academy
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