Breanna Ruelas

Consumer Relations Coordinator (Jan 2024)

-Facilitated client enrollment into medical programs and healthcare services, ensuring compliance with eligibility requirements

-Verified eligibility and collected required documentation

Registration Clerk (Nov 2021-December 2024)

-Registered patients, ensuring collection of accurate demographic and insurance information for efficient processing

-Scheduled appointments and updated patient records

Medical Records Clerk (May 2021-November 2021)

-Uploaded and scanned documents into electronic medical records, maintaining data integrity and accessibility

Care for an average of four clients on a daily basis. Assist clients with feeding and clothing. Followed care plan, and ensured safety practices were constantly implemented at all times. Implemented group activities such as movie day, arts and crafts, and game challenges that improved client and staff engagement.

• Facilitated life skills training sessions for diverse groups, fostering personal development and enhancing participants' independence.
• Developed personalized coaching plans to meet individual client needs.
• Collaborated with multidisciplinary teams to enhance service delivery.

• Managed multi-line phone system, routing calls efficiently to staff members.
• Greeted customers, answered phones, scheduled appointments, and balanced register daily
• Scheduled appointments and events, coordinating with team members for availability.
• Greeted visitors warmly and directed them to appropriate areas within the playhouse.