Breanna Savon
Austintown,OH
Summary
Dedicated leader with a strong commitment to maintaining high service quality and team motivation. Expertise in mentoring new hires and implementing effective operational practices has significantly improved customer satisfaction and streamlined workflows.
Overview
2
2
years of professional experience
Work History
Shift Lead
Dunkin' Donuts
04.2026 - Current
- Coordinated daily activities to support smooth operations and maintain service quality.
- Guided new team members in mastering customer service protocols and operational procedures.
- Adopted health and safety practices to uphold a clean workplace.
- Supported food and beverage preparation following company recipes and standards.
- Handled store opening and closing routines; accurately balanced tills.
- Mentored new hires and assigned daily tasks and duties.
- Kept workspaces tidy and organized, consistently meeting safety standards.
- Conducted structured interviews to assess candidate qualifications and fit for various roles.
Crew Member
Chipotle
01.2026 - 07.2026
- Prepared food items following Chipotle recipes and quality standards.
- Maintained clean and organized workstations throughout shifts.
- Assisted team members in providing efficient service during peak hours.
- Helped customers select menu items while delivering exceptional service.
- Adapted to changing tasks in a fast-paced environment.
- Worked in front counter, drive-thru, and other areas as needed.
- Handled multiple orders simultaneously while maintaining quality and efficiency.
- Collaborated effectively with teammates and welcomed feedback from management.
- Cleaned and maintained all areas of the restaurant to uphold a positive image.
- Kept food preparation areas, equipment, and utensils clean and sanitary.
Crew Member
Dunkin' Donuts
02.2025 - 09.2025
- Maintained cleanliness and organization of workstations during shifts.
- Collaborated with team members to support efficient service during busy periods.
- Assisted customers with menu choices and provided outstanding service.
- Adapted to changing tasks in a fast-paced environment.
- Worked at front counter, drive-thru, and other stations.
- Took orders, prepared meals, and processed payments.
- Demonstrated effective multitasking by managing multiple orders without sacrificing quality or efficiency.
- Cooperated with teammates and welcomed feedback from management.
- Trained new team members on operational protocols and customer service practices.
- Oversaw daily operations to facilitate smooth workflows and customer satisfaction.
- Implemented food safety and cleanliness practices in line with health regulations.
- Resolved customer complaints swiftly, improving overall guest experience and loyalty.
Shift Leader
Subway
08.2024 - 02.2025
- Supervised daily activities to promote efficient workflow and enhance customer satisfaction.
- Trained new hires on food safety protocols and customer service practices.
- Assisted with inventory tasks and replenishment to keep stock levels optimal.
- Introduced efficiency procedures that accelerated service during busy periods.
- Guided new staff and assigned daily tasks and responsibilities.
- Maintained cleanliness and safety standards while ensuring compliance with safety protocols.
- Processed cash and credit transactions accurately using POS software.
- Managed daily cash handling processes, ensuring accurate record-keeping and minimizing discrepancies.
- Coordinated with fellow shift leaders to uphold consistent operational standards across shifts.
Education
NRCPT - Phlebotomy
ETI Technical College
Niles, OH09.2026
High School Diploma -
Fitch High School
Austintown, OH05.2026
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Conflict resolution
- Work delegation
- Performance improvement
Timeline
Shift Lead
Dunkin' Donuts
04.2026 - Current
Crew Member
Chipotle
01.2026 - 07.2026
Crew Member
Dunkin' Donuts
02.2025 - 09.2025
Shift Leader
Subway
08.2024 - 02.2025
NRCPT - Phlebotomy
ETI Technical College
High School Diploma -
Fitch High School