Breanna Trujillo
Carlsbad,NM
Summary
Dynamic and dedicated professional with a strong background in customer service at Buffalo Wild Wings. Proven ability to enhance guest experiences through effective communication and active listening. Skilled in managing transactions and ensuring order accuracy, demonstrating adaptability and a solid work ethic. Committed to delivering exceptional service and maintaining high standards.
Overview
2
2
years of professional experience
Work History
Cashier
Buffalo Wild Wings
03.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer and balanced daily sales receipts.
- Assisted in restocking shelves and organizing merchandise for optimal presentation.
Expo Runner
Bufflo Wild Wings
03.2025 - Current
- Acts as a crucial liaison between the kitchen and the front-of-house staff
- Ensuring that order are prepared correctly and delivered to customers in a timely manner
- Placing orders, coordinating dish preparation, ensuring quality and presentation, calling out tickets, and communicating with both kitchen and service teams to deliver orders accurately and efficiently
- the expeditor's role is crucial for maintaining an organized kitchen, preventing bottlenecks, and ensuring a positive dining experience for guests
Server
Dennys Corp
02.2025 - 03.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to coordinate timely food preparation and delivery.
- Assisted in managing inventory levels, minimizing waste through efficient stock rotation.
Host
Chilis's Bar and Grill
06.2023 - 01.2025
- Greeted and seated guests efficiently, ensuring a welcoming atmosphere.
- Managed waitlist effectively, optimizing table turnover and guest satisfaction.
- Communicated special requests to kitchen staff, maintaining service quality.
- Collaborated with team members to enhance overall dining experience for guests.
Cashier
Chilis's Bar and Grill
06.2023 - 01.2025
- Processed customer transactions efficiently using point-of-sale systems
- Provided exceptional customer service by addressing injuries and resolving issues promptly
- Maintained accurate cash drawer and balanced daily sales receipts
- Assisted in restocking shelves and organizing merchandise for optimal presentation
- Bag order effectively and efficiently
Expo/QA
Chilis's Bar and Grill
06.2023 - 01.2025
- Acts as a crucial liaison between the kitchen and the front-of-house staff
- Ensuring that orders are prepared correctly and delivered to customers in a timely manner
- Placing orders, coordinating dish preparation, ensuring quality and presentation, calling out tickets, and communicating with both kitchen and service teams to deliver orders accurately and efficiently
- The expeditor's role is crucial for maintaining an organized kitchen, preventing bottlenecks, and ensuring a positive dining experience for guests
Education
High School Diploma -
Carlsbad Early College High School
Carlsbad, NM05-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Adaptability
- Active Listening
Timeline
Cashier
Buffalo Wild Wings
03.2025 - Current
Expo Runner
Bufflo Wild Wings
03.2025 - Current
Server
Dennys Corp
02.2025 - 03.2025
Host
Chilis's Bar and Grill
06.2023 - 01.2025
Cashier
Chilis's Bar and Grill
06.2023 - 01.2025
Expo/QA
Chilis's Bar and Grill
06.2023 - 01.2025
High School Diploma -
Carlsbad Early College High School