Summary
Overview
Work History
Education
Skills
Timeline
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Breanne Bannan

North Platte,NE

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

9
9
years of professional experience

Work History

Scheduler

Great Plains Health
12.2022 - Current
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists or urgent care needs.
  • Ensured compliance with HIPAA regulations while handling sensitive patient information during all aspects of appointment scheduling processes.
  • Resolved conflicts in scheduling or resource allocation quickly and professionally, minimizing disruptions to daily operations.
  • Maintained accurate records of patient demographics, insurance information, and medical history in electronic health systems.

Customer Service Representative

Sandhills State Bank
05.2022 - 10.2022
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Bank Teller

Wester Nebraska Bank
06.2018 - 04.2022
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.

Veterinary Assistant Intern

Grassland Veterinary Hospital
06.2015 - 07.2015
  • Handled laboratory tasks such as preparing samples for testing, running bloodwork analysis machines, and recording results for veterinarian review.
  • Improved clinic efficiency by maintaining clean and organized treatment areas, surgical suites, and animal housing facilities.
  • Enhanced patient care by providing assistance in examinations, treatments, and surgeries.
  • Provided compassionate care for hospitalized animals, administering medications as directed by the veterinarian team.

Education

Associate of Applied Science - Agribusiness Operations

Nebraska College of Technical Agriculture
Curtis, NE
05.2017

Associate of Applied Science - Veterinarian Assisting

Nebraska College of Technical Agriculture
Curtis, NE
05.2016

Skills

  • Computer Skills
  • Attention to Detail
  • Data Entry
  • Strong Work Ethic
  • Customer Service
  • Schedule Coordination

Timeline

Scheduler

Great Plains Health
12.2022 - Current

Customer Service Representative

Sandhills State Bank
05.2022 - 10.2022

Bank Teller

Wester Nebraska Bank
06.2018 - 04.2022

Veterinary Assistant Intern

Grassland Veterinary Hospital
06.2015 - 07.2015

Associate of Applied Science - Agribusiness Operations

Nebraska College of Technical Agriculture

Associate of Applied Science - Veterinarian Assisting

Nebraska College of Technical Agriculture

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Breanne Bannan