Hi, I’m
BREANNE COX
Minot,ND
Summary
Safety- and satisfaction-oriented management professional with a strong history of success in developing strong relations between management & staff. Handle day-to-day problems and complaints with strong attention to detail and personable mindset. Skilled in handling people supported and coordinating staff with exceptional reliability and drive to contribute to positive outcomes for individuals. Hardworking employee skilled in promoting supportive, caring environment for residents.
Overview
17
years of professional experience
1
Certification
Work History
KalixMinot, ND
Residential Program Supervisor
07.2022 - Current
Job overview
- Coordinated services and therapy for residents and managed attendance for scheduled appointments.
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
- Responded to injuries, accidents, and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
- Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
- Participated in community events and met with local leaders to develop recreational activities for residents.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed and created programs and monitored effectiveness against individual participant needs.
HIT INCMandan, ND
Residential Assistant Manager
12.2021 - 07.2022
Job overview
- Directed and conducted recruitment, hiring and training of personnel.
- Maintained knowledgeable and skilled staff, recruiting top candidates and overseeing continuous training initiatives
- Met coverage demands by establishing work schedules and assigning specific jobs.
- Directed, supervised and evaluated work activities of DSP personnel.
- Collaborated positively with peers and other staff members to maintain friendly, supportive and cooperative work atmosphere
- Helped individuals to gain independence and quality of life through company services.
Alpha OpportunitiesJamestown, North Dakota
Direct Support Professional
02.2013 - 04.2021
Job overview
- Delivered active treatment services as outlined in personal care plans.
- Used skill training and therapeutic instruction to drive individuals goal achievement.
- Guided in administering proper dose and timing of medications.
- Coordinated recreational activities and medical appointments for assigned individuals.
- Transported individuals to appointments, shopping and social destinations.
- Offered emotional support, companionship and entertainment.
Ruth Meiers Hospitality HouseBismarck, ND
Supervisor
01.2007 - 02.2013
Job overview
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Organized contests and established goals to optimize productivity and improve employee morale
- Monitored expenditures to mitigate risk of overages
- Streamlined operations to improve process efficiency
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently
- Tracked and prepared quarterly reports to present to leadership
- Coordinated employee schedules to keep pace with business needs and meet company demands
- Maintained compliance with company policies, objectives and communication goals
- Developed training, task and process guidelines and communicated clear and concise directions to employees
- Worked with management team to implement proper division of responsibilities
- Identified individual employee's unique work styles and adapted management methods
Education
WGUUtah
No Degree from Healthcare Management
07.2024
Jamestown High SchoolJamestown, ND
High school Diploma
03.2012
Skills
- Home Inspections
- Call Answering and Routing
- Dormitory Program Operations
- Addictions and Substance Abuse
- Resident Supervision
- Accounts Payable and Accounts Receivable
- Residential Management
- Employee Recognition
- Residential Understanding
- Performance Assessment
- Scheduling Medical Appointments
- Safety Behaviors
Certification
BLS Therap Paycom
CPR/First Aid Fluent is ASL DD Certified
Med Certified (MSU) Daily Living Assistance Scheduling
Languages
American Sign Language
Native or Bilingual
Spanish
Elementary
Timeline
Residential Program Supervisor
Kalix
07.2022 - Current
Residential Assistant Manager
HIT INC
12.2021 - 07.2022
Direct Support Professional
Alpha Opportunities
02.2013 - 04.2021
Supervisor
Ruth Meiers Hospitality House
01.2007 - 02.2013
WGU
No Degree from Healthcare Management
Jamestown High School
High school Diploma