BREAUNNA PORTER
Hercules,CA
Summary
Community Manager skilled in developing and implementing residential programs to promote retention, referrals and enhance overall reputation. Recognized for excellence with prestigious industry awards, including the Greystar Regional Pillar of Excellence Award and Leasing Manager of the Year Award. Ready to elevate every community to new heights.
Overview
12
12
years of professional experience
Work History
Community Manager
SARES REGIS Group
Berkeley, CA
06.2024 - Current
- Evaluated community goals and objectives, implementing data-driven strategies aligning with organizational priorities.
- Handled tenant inquiries, consistently maintaining high levels of satisfaction.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
Lifestyle Director
The Waymark Greystar Property Management
Walnut Creek, CA
09.2022 - 05.2024
- Developed community-building events to foster strong relationships among residents, resulting in increased retention rates.
- Established partnerships with local businesses for exclusive discounts and offers, adding value to the resident experience.
- Created informative newsletters highlighting community updates and events, fostering a sense of belonging among residents.
- Monitored budget expenditures closely while organizing events or activities, optimizing resource allocation without compromising quality.
- Assisted property managers with administrative tasks as needed, contributing to smooth daily operations of the community.
- Provided exceptional customer service by promptly addressing inquiries from both prospective and current residents.
- Conducted regular property inspections to identify areas needing improvement or maintenance, maintaining a well-kept living environment for all occupants.
Leasing Manager
The Grand Greystar Real Estate Partners LLC
Hercules, CA
08.2021 - 09.2022
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Created, coordinated and engaged in marketing campaigns.
- Created and submitted daily reports on leasing activities.
- Increased property reputation scores
Assistant Community Manager
Talavera Greystar Real Estate Partners LLC
Folsom, CA
03.2021 - 08.2021
- Received and processed resident payments, and updated system accounts with latest information.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers
Resident Service Coordinator/Leasing Professional
The Arbors Greystar Real Estate Partners LLC
Antelope, CA
11.2018 - 03.2021
- Planned engaging events for community to promote resident retention.
- Produced monthly newsletter with informational content and scheduled activities.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns
- Toured property with prospective tenants and provided wealth of information about community.
- Collected and scanned checks for rent payments.
- Organized files for legal hearings, notices and eviction processes
- Posted charges on resident ledgers
Counselor
Merryhill K-8 Private School
Sacramento, CA
04.2018 - 11.2018
- Supervised individuals in small group atmosphere to cultivate safety, independence and structure. Collaborated with educators, school administrators and external professionals in development of Individualized Education Plans/Programs (IEPs). Upheld commitment to educational excellence and fostered atmosphere of mutual respect and trust
Teacher's Aide/Volunteer
Chess Club
Sacramento, CA
01.2013 - 03.2018
- Evaluated community goals and objectives, implementing data-driven strategies aligning with organizational priorities.
- Handled tenant inquiries, consistently maintaining high levels of satisfaction.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
Education
Political Science
Grambling State University
Grambling, LA05.2013
Luther Burbank High School
Sacramento, CA06.2009
Accomplishments
Greystar Regional Pillar of Excellence Award 2020
Greystar Leasing Manager of The Year Award 2021
Timeline
Community Manager
SARES REGIS Group
06.2024 - Current
Lifestyle Director
The Waymark Greystar Property Management
09.2022 - 05.2024
Leasing Manager
The Grand Greystar Real Estate Partners LLC
08.2021 - 09.2022
Assistant Community Manager
Talavera Greystar Real Estate Partners LLC
03.2021 - 08.2021
Resident Service Coordinator/Leasing Professional
The Arbors Greystar Real Estate Partners LLC
11.2018 - 03.2021
Counselor
Merryhill K-8 Private School
04.2018 - 11.2018
Teacher's Aide/Volunteer
Chess Club
01.2013 - 03.2018
Political Science
Grambling State University
Luther Burbank High School