Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Account Specialist
Transnetyx Tissue
Springfield, IL
02.2022 - 08.2023
Responsible for Sales and Marketing of CNS & PNS rat and mouse
tissue, to some of the world’s largest pharmaceutical companies,
biotechnology firms and research institutions by developing and
servicing new and existing business by building relationships
with key decision-makers. Sold to inbound leads and engaged
new prospects via outbound sales calls and emails. Worked with
researchers to troubleshoot any culturing issues. Attended major
Neuroscience conferences (SFN, AALAS, TOXEXPO) and trade
shows and organized on-site customer visits.
Laboratory Technician II
BrainBits, LLC & Transnetyx Tissue
Springfield, IL
11.2016 - 02.2022
Harvesting and dissections of mouse and rat CNS & PNS tissue.
Media formulation. Cell culturing and plating. Expert in sterility
and quality control. Set up and prepare all shipments to
customers. Utilized all lab equipment. Maintained inventory of all
products. Provided customer support and inquiries. Designed a 4-
Tier training program for all employees and managed 4 other lab
technicians. Handled administrative tasks for laboratory staff and overall operations.
Administrative Laboratory Specialist
BrainBits LLC.
Springfield, IL
11.2015 - 11.2016
Responsible for laboratory dissections of mice and rats for CNS &
PNS tissue sales, making storage and growth media for cell
culturing, performed dissociations and cell culturing for plating.
Set up and prepared daily shipments. Customer support and
technical inquiries. Office support in invoicing, accounts payable,
marketing, and all other Office Administration.
Office Manager
KB Computer Consulting
Springfield, IL
01.2015 - 01.2016
Managed office operations, including receiving inbound customer
calls, scheduling technician services, overseeing accounts
receivable and payable, conducting data entry for customer
invoicing, designing filing systems and coordinating weekly
employee meetings.
Office Manager
Roberts Automotive, Inc.
Springfield, IL
11.2012 - 01.2014
Managed office operations, including managing a full-service
automotive operation, scheduling technicians, overseeing
accounts receivable and payable, conducting data entry for
customer invoicing, designing filing systems, auditing inventory
and provided exceptional customer service to ensure customer satisfaction.
Education
Associate of Science - Biology
Lincoln Land Community College
Springfield, IL
05-2000
Some College (No Degree) - Biology
University of Illinois At Springfield
Springfield, IL
Skills
20 years of Office Administration
Excellent communication and organizational skills
Microsoft Office proficiency, Salesforce, Quickbooks, Adobe, & NetSuite