BreeAnna Dickerson
Clarkesville,GA
Summary
Dynamic professional with a proven track record at Rabun County Bank, enhancing customer satisfaction through exceptional service and effective communication. Skilled in organizational strategies and sanitation protocols, I excel in maintaining high standards while collaborating with teams to streamline processes and improve efficiency. Committed to delivering results in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Housekeeper
Regina Morgan
Highlands, NC
03.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Managed properties for customers while they are away.
Real Estate Loan Processor/ Tracker
Rabun County Bank
Clayton, GA
06.2020 - 03.2023
- Coordinated with title and escrow companies to ensure timely closings, contributing to higher customer satisfaction rates.
- Contributed to a positive working environment through effective collaboration with team members on complex loan files.
- Enhanced team productivity through cross-training initiatives, creating a more versatile and knowledgeable workforce.
- Improved customer satisfaction by providing timely and accurate information regarding loan application status.
- Streamlined loan processing procedures by implementing efficient organizational strategies and communication protocols.
- Kept organized records of each client interaction, streamlining future communication efforts and easing overall workload management.
- Updated company databases regularly, ensuring all parties had access to the most current loan information during each step of the process.
- Boosted referral business by consistently providing exceptional customer service throughout the entire lending process.
- Expedited closings by diligently reviewing financial documents for accuracy and promptly addressing discrepancies as needed.
- Improved internal tracking systems to monitor application progress more efficiently, resulting in fewer delays or lost files.
Education
High School Diploma -
Rabun County High School
Tiger, GA05.2017
Skills
- Cleaning techniques
- Sanitation protocols
- Room preparation
- Inventory management
- Time management
- Collaboration skills
- Organizational skills
- Attention to detail
- Problem solving
- Service orientation
- Communication skills
- Teamwork
- Customer service
Timeline
Housekeeper
Regina Morgan
03.2023 - Current
Real Estate Loan Processor/ Tracker
Rabun County Bank
06.2020 - 03.2023
High School Diploma -
Rabun County High School