
Customer-focused professional with over 10 years in customer service, sales, education, compliance, and social media marketing. Built strong relationships and solved complex problems in fast-paced environments while enhancing customer experiences and collaborating with diverse teams. Ready to leverage experience and a proactive mindset in a new role.
✔ Created and scheduled social media content and promotional campaigns, increasing brand visibility.
✔ Increased engagement through data-driven content strategies.
✔ Provided tailored customer service and product recommendations, enhancing customer satisfaction.
✔ Handled transactions and organized merchandising displays, ensuring a visually appealing shopping environment.
✔ Designed engaging lesson plans that facilitated student growth and tracked academic performance effectively.
✔ Collaborated with parents, administrators, and counselors to develop and implement tailored student success plans, promoting academic growth.
✔ Fostered positive learning environment for 30+ students, enhancing engagement and participation.
✔ Analyzed sales data, identified trends to enhance sales strategies.
✔ Achieved ranking among top 15% of sales team based on performance metrics.
✔ Identified compliance risks, implemented corrective action plans to mitigate issues.