Breeza Zamora

Oversaw the activities of more than 60 staff members.

Facilitated seamless coordination among departments.

Resolved conflicts between customers and associates.

Oversaw development and implementation of safety protocols for team members.

Maintained up-to-date status of equipment.

• Managed inventory levels, ensuring product availability and minimizing waste.
• Trained and supervised staff in customer service and operational procedures.
• Implemented merchandising strategies to enhance product visibility and sales.
• Monitored compliance with health and safety regulations throughout the store.

• Supervised customer service team to enhance response times and service quality.
• Implemented training programs for staff to improve product knowledge and customer interactions.
• Developed strategies to resolve customer complaints effectively, increasing satisfaction levels.
• Analyzed sales data to identify trends and optimize inventory management processes.

Processed cash payments.

Ensured high-quality customer service.

Assisted customers in locating merchandise.